Contact Control Card Prepaid Customer Service

Why should I report an Issue with Control Card Prepaid?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NetSpend to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Control™ Card Prepaid app lets you manage your account wherever you are, whenever you need it. 1 No charge for this service, but your wireless carrier may charge for messages or data. 2 No cost for online or mobile Account-to-Account transfers between Netspend Cardholders; a $4. 95 fee applies to each such transfer conducted through a Netspend Customer Service agent. 3 Fee may be assessed by reload location and may vary from location to location. 4 Mobile Check Load is a service provided by First Century Bank, N. A. and Ingo Money, Inc. , subject to the First Century Bank and Ingo Money Terms and Conditions, and Privacy Policy.

2. Transaction fees, terms, and conditions apply to the use and reloading of the Card Account.

3. Additional transaction fees, costs, terms and conditions may be associated with the funding and use of your card.

4. Fees apply for approved Money in Minutes transactions funded to your card.

5. Ingo Money reserves the right to recover losses resulting from illegal or fraudulent use of the Ingo Money Service.

6. Card may be used everywhere Debit Mastercard is accepted. © 2023 Netspend Corporation.

7. The Control™ Prepaid Mastercard® is issued by Pathward® Member FDIC, pursuant to license by Mastercard International Incorporated.

8. Use of the Card Account is subject to activation, ID verification, and funds availability.

9. All checks are subject to approval for funding in Ingo Money’s sole discretion.

10. Mastercard is a registered trademark, and the circles design is a trademark of Mastercard International Incorporated.

11. Unapproved checks will not be funded to your card.

1. When I'm Uploading my check to be cashed the app just freezes and closes itself out after I snap first pic of check and the check cashing fee want up tremendously sadly... What happened to my control card it use to be perfect for me not anymore 😢I've been with control hard since 2009.

2. I have been using netspend for years and never had a issue until I tried to activate the control card.

3. Will never recommend control!There wasn't a issue taking all my personal information when I applied for this card but in order to activate it I have to go through a life history.

4. Especially when I can get a better card with no monthly fees, haven't had any problems at all whatsoever with, easy app to personalize different things and show you all the benefits, all kinds of perks, plus they have cash back when you use your card.

5. I'm sticking with my other 2 online banking who actually look out 4 their customersThe service is good I've had them since they came out some years ago but now having problems with the app.

6. That's fine so I send all the documents needed for them to turn around and say they can't reopen my account....smh soooo furious because I had already submitted my direct deposit to my job.

7. I went to get the balance on my card & found out that it was not showing my available balance.

8. I know my check had been deposited cause I was able to buy something off of it through the web.

9. Point is each time they took care the issue with no problems from the company.

10. Also for $5 fee monthly I get $10 credit, which has came in handy multiple times.I've been enjoying this app until today.

11. I've had $$$ taken off my card from states I was never in.

1. Fix Control Card Prepaid Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Control Card Prepaid: Restarting the app will resolve most errors.
2. Update the Control Card Prepaid App. Here is how:
   1. On Android goto PlayStore » Search for "Control Card Prepaid" » Open Control Card Prepaid » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Control Card Prepaid » click "UPDATE".
3. Clear Control Card Prepaid app cache: Clearing cached data will force your app to retrieve the latest data directly from Control Card Prepaid servers.
   1. On Android, goto Settings » Apps » Select "Control Card Prepaid" » click Storage » click "Clear Cache".
4. Check Control Card Prepaid app permissions. If any of these permissions required to use your device's features are disenabled, Control Card Prepaid might not work.
5. Uninstall and reinstall Control Card Prepaid. If nothing else has worked, completely uninstall Control Card Prepaid then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Control Card Prepaid not working

2. Fix Control Card Prepaid Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Control Card Prepaid be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Control Card Prepaid not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Control Card Prepaid may not be able to connect to the Internet when running in the background.