Published by First Financial Bank NA

Report an issue with First Financial Bank CardGuard.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with First Financial Bank CardGuard?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of First Financial Bank NA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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First Financial Bank CardGuard Customer Insights

1. It's good when it works, but is currently completely nonfunctional.I can't even set up an account with my card! (Which is still valid) it keeps saying like the info I entered is wrong.This is great just in case a lost or stolen cards.

2. I can mediately shut it off and when/ if found turn it back onApp is ok lots of problems connecting to sever.Easy and convenient to use.

3. Safe and secure your account easily.I liked is app my only complaint is the text needs to be a little bit biggerLove this app can shut.

4. Y card off when not in useApp not working says owner needs to update still not working.

5. Very very handyLove being able to shut off and on my card.

6. Thank youThis app is very helpful and alerts me as soon as my card is swiped.

7. Randomly stopped working a few days ago.

8. Wish I would've had this app years ago.

Steps to Troubleshoot & Fix First Financial Bank CardGuard Issues

1. Fix First Financial Bank CardGuard Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart First Financial Bank CardGuard: Restarting the app will resolve most errors.
  2. Update the First Financial Bank CardGuard App. Here is how:
    1. On Android goto PlayStore » Search for "First Financial Bank CardGuard" » Open First Financial Bank CardGuard » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for First Financial Bank CardGuard » click "UPDATE".
  3. Clear First Financial Bank CardGuard app cache: Clearing cached data will force your app to retrieve the latest data directly from First Financial Bank CardGuard servers.
    1. On Android, goto Settings » Apps » Select "First Financial Bank CardGuard" » click Storage » click "Clear Cache".
  4. Check First Financial Bank CardGuard app permissions. If any of these permissions required to use your device's features are disenabled, First Financial Bank CardGuard might not work.
  5. Uninstall and reinstall First Financial Bank CardGuard. If nothing else has worked, completely uninstall First Financial Bank CardGuard then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing First Financial Bank CardGuard not working


2. Fix First Financial Bank CardGuard Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make First Financial Bank CardGuard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to First Financial Bank CardGuard not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, First Financial Bank CardGuard may not be able to connect to the Internet when running in the background.

Reported Issues