Contact Netspend Small Business Customer Service

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1. Who ever Ingo is, I suggest Netspend get a different mobile check provider because they are TERRIBLE.Horrible. Customers service is worse.

2. I ask to speak to manager get put on hold they never come back twice cause while on hold I called from another phone.I wouldn't give this service a fraction of a star, the customer support seems very kind and as far as you know answers all your questions to the best of their ability.

3. SCAM ALERT! COMPANY PREYS ON THE LOW INCOME! STAY AWAY!Card is great but customer service is horrible.

4. One reason was, " you need to deposit this again when check writer is available for verification." They're open from 8:00 a.m. to 5:00 p.m. so available at the time I deposited.

5. Ha well I was bamboozled into believing so, that is until I deposited a check and was lied to for 5 days straight after being told its just because they had to verify the bank.

6. Then when I couldn't handle it any longer 12 times calling in 6 days I got the truth....would have saved me time and undue stress for a simple honest answeI have great previous experience with the Travel Medical Services Industry.

7. The mobile check load also works with money orders, just give it a little time, and use wifi to do it.

8. I call to find out why every rep tells me fill out application online so I do but last question is about who owns a part of my business without answering that question I can't finish the app.

9. How are we supposed to connect NetSpend with our check writer? They obviously did not even try to call.Horrible and a nuisance.

10. I had to ask customers to resubmit the checks because ingo rendered my check useless.

11. Attempted to use their service after opening an account Transferred $100.00 into the account and after 3 days they could not find it.

1. Fix Netspend Small Business Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Netspend Small Business: Restarting the app will resolve most errors.
2. Update the Netspend Small Business App. Here is how:
   1. On Android goto PlayStore » Search for "Netspend Small Business" » Open Netspend Small Business » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Netspend Small Business » click "UPDATE".
3. Clear Netspend Small Business app cache: Clearing cached data will force your app to retrieve the latest data directly from Netspend Small Business servers.
   1. On Android, goto Settings » Apps » Select "Netspend Small Business" » click Storage » click "Clear Cache".
4. Check Netspend Small Business app permissions. If any of these permissions required to use your device's features are disenabled, Netspend Small Business might not work.
5. Uninstall and reinstall Netspend Small Business. If nothing else has worked, completely uninstall Netspend Small Business then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Netspend Small Business not working

2. Fix Netspend Small Business Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Netspend Small Business be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Netspend Small Business not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Netspend Small Business may not be able to connect to the Internet when running in the background.