Contact Brink's Money Paycard Customer Service

Why should I report an Issue with Brink's Money Paycard?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of NetSpend to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The Brink's Money Paycard Mobile App gives you the power to manage your account on the move.

2. Get the app that helps make sure your money keeps up with you!

3. Managing your money wherever, whenever.

4. Plus, the app is optimized for Android devices, so it integrates seamlessly.

5. Now supports all versions of Android greater than 4. 4.

1. Then they wouldn't even credit me the $20 fee for 2 night delivery on a card that showed up in an envelope almost torn in half and card bent to where it was unusable and expected me to activate it!!love this card! better than all others, venmo, cash App, pay pal, American express serve, etc.... have had for over 5 years now and not 1 issue yet! kinda high fees but u get what you pay for as with everything in life! if it's free- it's probably not secure and it's making $ off u somehow, weather through adds - selling ur # to other companys to bother you with selling stuff u don't want ! I'm happy with my brinks prepaid card, an I'll pay the fees for the security I have with them!Terrible.

2. I'm being charged $3 every time I want to get a portion of my pay! Don't use this app!If your considering a prepaid card find another! I have been with Brinks for years and now when I needed customer service (which yrs ago was fine) now is worthless.

3. And you guys send random cards in the mail you are so desperate.Zero star rating.....this app is so unreliable and you get stuck in a limbo loop trying to get thru to customer service.

4. I will be changing banks this is the worst I've ever had too deal with.I have been trying to access my online account and I have not been able to see my statement for my pay.

5. I am so tired of downloading one app for you guys then using it for a while then told i have to download a different app and vice versa.. This have happened at least 4 times now i have to switch between the brinks app and the skylight app... Please get it together and get on one page.

6. 23 A MONTH!!!!!! This is very unexeptable and very poor CUSTOMER SERVICE!!!!!!!!!!!!!!!!!!!!Horrible app haven't been able too log in for 2 months.

7. The call center is located out of country and you can't understand a word they speak and when you ask kindly to repeat they get very angry and place you on hold for eternity then pick up and disconnect you.

8. Every phone call takes you through multiple computers before reaching a call center overseas, AND to top it all off they charge $2-$3 to withdraw from an atm or get cashback or make an online transfer.

9. This is not an issue with downloading the apps, its that Brinks keeps switching which app i can log into.This app is the absolute worst.

10. customer service and features are limited even if you have direct deposit.

11. Do not recommend! Any western union or netspend issues past or future will cause problems when you need access to funds.

1. Fix Brink's Money Paycard Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Brink's Money Paycard: Restarting the app will resolve most errors.
2. Update the Brink's Money Paycard App. Here is how:
   1. On Android goto PlayStore » Search for "Brink's Money Paycard" » Open Brink's Money Paycard » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Brink's Money Paycard » click "UPDATE".
3. Clear Brink's Money Paycard app cache: Clearing cached data will force your app to retrieve the latest data directly from Brink's Money Paycard servers.
   1. On Android, goto Settings » Apps » Select "Brink's Money Paycard" » click Storage » click "Clear Cache".
4. Check Brink's Money Paycard app permissions. If any of these permissions required to use your device's features are disenabled, Brink's Money Paycard might not work.
5. Uninstall and reinstall Brink's Money Paycard. If nothing else has worked, completely uninstall Brink's Money Paycard then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Brink's Money Paycard not working

2. Fix Brink's Money Paycard Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Brink's Money Paycard be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Brink's Money Paycard not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Brink's Money Paycard may not be able to connect to the Internet when running in the background.