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1. Loyal customer,App isn't available on some phones and is basically old style.The app has been fine for the 3 years since I got it but now I can't even get on I end up on NetSpend and then I'm told that I need the Ace flare account which is what I'm onNot the best reliable finance/banking company.
2. It really annoys me when I change phone's ss,and have to look this app up On the newly phone it says invalid password everytime I changed phones and I do not change passworddss I have had it,and I look it up late late it's a trip I have to change bank's it's to much log out.
3. Some months have 31 days in them, which throws my OverDraft Protection late, and y'all punished me for not having my account balance back to or above $0 within 30 days, I can not tell the Government when to send me my money.
4. paying the fee is useless now seeing as the app ISN'T BEING FIXED!!! Very frustrated that the issue is being blown off and not resolved.I love the convenience of the app.
5. I've already tried uninstalling & reinstalling twice, but the same thing keeps happening!well this is really not that good it's some disguise, on the password.
6. I've been using this bank for almost 2 years and I've had fraud scams 3 times for no specific reason.
7. I've already paid the OverDraft fees and got my account straightened backl out, but those fee..caused me to have repercussions on other accounts.
8. I'ved used it for three years,,.it does all this so much off then(':I receive my Social Security Disability Direct Deposit around the 1st of each month.
9. However i can never use it! It constantly gives me error messages upon login when i have the password saved to my phone.
10. I have been cashing checks from my work there for over a over almost a year.
11. A fixed income mThey have the option to take a picture of your check to cash them.
I would like to delete my account