Contact My Credit Cards Customer Service

Why should I report an Issue with My Credit Cards?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of ALSEDI Group to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. My Cards is a simple application that displays your credit card balances in a comprehensive way.

2. The application parses your SMS inbox and automatically detects messages from banks.

3. You just need to add the last 4 digits of your card numbers.

4. If your card balance is not detected correctly, please forward us the SMS from your bank, and we'll resolve the issue. mycards@alsedi.

1. Fix My Credit Cards Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Credit Cards: Restarting the app will resolve most errors.
2. Update the My Credit Cards App. Here is how:
   1. On Android goto PlayStore » Search for "My Credit Cards" » Open My Credit Cards » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Credit Cards » click "UPDATE".
3. Clear My Credit Cards app cache: Clearing cached data will force your app to retrieve the latest data directly from My Credit Cards servers.
   1. On Android, goto Settings » Apps » Select "My Credit Cards" » click Storage » click "Clear Cache".
4. Check My Credit Cards app permissions. If any of these permissions required to use your device's features are disenabled, My Credit Cards might not work.
5. Uninstall and reinstall My Credit Cards. If nothing else has worked, completely uninstall My Credit Cards then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Credit Cards not working

2. Fix My Credit Cards Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Credit Cards be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Credit Cards not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Credit Cards may not be able to connect to the Internet when running in the background.