Contact Akimbo Card Customer Service

Why should I report an Issue with Akimbo Card Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Payment Data Systems to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Email, text message, and Facebook recipient must successfully enroll to complete transfer and receive funds. ***The Akimbo Card is accepted at any ATM that displays the MasterCard or ACCEL® Acceptance Mark. ****Other fees, including ATM fees and POS PIN transaction fees may apply.

2. IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW CARD ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Card Account.

3. Send money free and quickly to any other Akimbo Card member or to any email address.

4. You can send money to friends with a click of a button and they have access to funds by using their Akimbo Card.

5. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you.

6. The Akimbo Card is a unique budgeting tool designed to help manage your everyday spending.

7. Send money easily to anyone with an Akimbo Card.

8. We've created a new kind of card built for budgets, allowances, and easy money sharing.

9. No monthly fee and no charge for swipe and sign transactions with you Akimbo Card.

10. You can use your Akimbo Prepaid MasterCard® everywhere Debit MasterCard is accepted and at ATMs around the world.

11. Use of this card constitutes acceptance of the terms and conditions stated in the Cardholder Agreement. ll trademarks and service marks are the properties of their respective owners.

1. How do you expect me to put money on it if your app has technical issues?I chose Akimbo prepaid card as NYC vaccine initiative and I can't get any access to neither card nor any kind of techical support for at least 2 weeks.

2. The virtual card I currently have in my account can't be used to transfer funds to a bank account through the app and its usage is limited only to businesses with contactless payment which isn't widespread--many of them don't have contactless technology which means a physical card is required.

3. Stop trying to avoid reality of the situation and deal with the situation while people work on fixing internal server issues which in itself is taking extremely long for no reason to restore.

4. Every time I go to add a bank account so I can load my card, it closes on me.

5. The app is pretty good and makes it easy to move money between cards on the fly.App does not function when trying to link bank accounts.

6. I'm completely stuck and have no clue on what to do! It's unbelievable that New York City went with something this bad for vaccine incentives.I logged in once and haven't been able to log in again.

7. When you go on the website or the mobile app, they are having server issues with their log in and account management.

8. I tried linking 2 different accounts to transfer money but the system kept saying it couldn't processes the request.

9. no feedback from website as well.Akimbo the service has been unbelievably helpful in budgeting.

10. Requested a physical card from them a week ago and still haven't gotten one in the mail.

11. I tried using the website but the login page won't even load.

1. Fix Akimbo Card Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Akimbo Card: Restarting the app will resolve most errors.
2. Update the Akimbo Card App. Here is how:
   1. On Android goto PlayStore » Search for "Akimbo Card" » Open Akimbo Card Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Akimbo Card » click "UPDATE".
3. Clear Akimbo Card Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Akimbo Card servers.
   1. On Android, goto Settings » Apps » Select "Akimbo Card Mobile" » click Storage » click "Clear Cache".
4. Check Akimbo Card app permissions. If any of these permissions required to use your device's features are disenabled, Akimbo Card might not work.
5. Uninstall and reinstall Akimbo Card. If nothing else has worked, completely uninstall Akimbo Card then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Akimbo Card not working

2. Fix Akimbo Card Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Akimbo Card be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Akimbo Card not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Akimbo Card may not be able to connect to the Internet when running in the background.