Contact Kinesis Customer Service

Why should I report an Issue with Kinesis - Buy gold and silver?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Kinesis AG to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Rewarding users for everyday participation, Kinesis offers yields paid monthly in physical gold and silver, giving back over half of company profits to users for spending or saving their metals. **As featured in Forbes, Bloomberg, Reuters, The Sunday Times, International Business Times, Sky News, Hackernoon, Business Insider, Nasdaq, Yahoo Finance and CoinTelegraph.

2. The Kinesis Virtual card is a new way to spend gold and silver-backed currencies, providing a competitive alternative to traditional fiat currencies like dollars or pounds. • A monthly yield paid in physical gold and silver. • Low conversion fees into gold and silver, just 0. 22%. • Low international transaction fees, just 0. 45%.

3. Kinesis introduces a revolutionary monetary system backed by fully allocated physical gold and silver so everyone can experience the benefits of precious metals investment.

4. With 10+ years of experience in commodities and exchange industries, Kinesis was formed from Allocated Bullion Exchange, an institutional exchange based in Australia. • Independent bi-annual audits, performed by Inspectorate International. Kinesis shares 57. 5% of all its transaction fee revenues back to its users through fee-sharing yields.

5. Experience instant conversion in and out of Kinesis gold (KAU) and silver (KAG). *We do not facilitate derivatives, CFD trading or provide trading advice.

6. Buy, sell and convert gold and silver spot physical bullion at some of the most competitive industry pricing, and manage your digital asset portfolio.

7. Earn a monthly yield on every transaction you make, paid into your account in gold and silver.

8. Imagine buying your weekly food shop, cinema tickets or making regular payments with gold and silver.

9. Make everyday purchases with gold, silver and crypto in real-time, at the point of sale, anywhere in the world.

10. In partnership with our card provider, Mastercard, users can spend at 80+ million locations and experience automatic conversion to fiat at the moment of purchase.

11. With Kinesis, you can spend your precious metals to make instant, seamless payments anywhere in the world.

1. Also, the peer to peer aspect of this app only applies crypto settlements and not USD or any other wallet supported national currency.Fully functional, aesthetically pleasing, brilliantly conceived! The future of money.

2. I love everything else about the app yet for Americans they should make it easier to understand.They did a spectacular job of getting the QR code reader in the wallet to recognize QR codes on other apps.

3. App needs some work but Rome was not build in 1 day either.The Identification process for your DL or ID is garbage...it's either always out of focus or something, so you end up not getting verified to even use the App & Service...highly disappointed!This is the worst deposit app I've ever came across.

4. Maybe it'll be enough to get all of us with working apps at long last! :) Cannot verify account because the app won't take or accept the photo of my ID--I have the same issue as everyone else here.

5. Gold and Silver, the best storage of value, to be spent, sent, or saved, modernized, with cutting edge technology... absolutely brilliant!I have no problem with the app so far.

6. Please fix this! We want to use your platform too.Funding the account and making withdrawals takes far too long for larger amounts that trigger checks.

7. If you want to mint for extra yield, you'd have to send the money enough for 200kag or 100kau.

8. More information on r/WallstreetSilver.Kinesis support is very responsive, I'm working with them now to hopefully get an account set up.

9. I've been waiting for the Kinesis mobile app after using the browser version, and it doesn't disappoint.

10. They say for example that they accept USDC but there's no liquidity in the USDC pairs and the bid ask in USDC/USD market is far too wide and add the transaction fees on top.

11. But it won't allow you to scan your own QR code to make sure your own QR code is even working right.

1. Fix Kinesis Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Kinesis: Restarting the app will resolve most errors.
2. Update the Kinesis App. Here is how:
   1. On Android goto PlayStore » Search for "Kinesis" » Open Kinesis - Buy gold and silver » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kinesis » click "UPDATE".
3. Clear Kinesis - Buy gold and silver app cache: Clearing cached data will force your app to retrieve the latest data directly from Kinesis servers.
   1. On Android, goto Settings » Apps » Select "Kinesis - Buy gold and silver" » click Storage » click "Clear Cache".
4. Check Kinesis app permissions. If any of these permissions required to use your device's features are disenabled, Kinesis might not work.
5. Uninstall and reinstall Kinesis. If nothing else has worked, completely uninstall Kinesis then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Kinesis not working

2. Fix Kinesis Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Kinesis be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Kinesis not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Kinesis may not be able to connect to the Internet when running in the background.