Published by GoldSilver.com on Sep 12, 2023

Report an issue with Gold Silver Vault.
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Why should I report an Issue with Gold Silver Vault?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GoldSilver.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Gold Silver Vault

1. Know your gold and silver investment's value 24 X 7 using this new smartphone application from GoldSilver. com, the world's most trusted online silver and gold dealer. - Live Updating Prices for Silver & Gold Investment Grade Products at GoldSilver.

2. Charts, videos, prices, and content are sourced 24 x 7 from GoldSilver.

3. Stay ahead of Today's 21st Century Silver and Gold Bull Market with this cutting edge Gold Silver Vault App from GoldSilver. com.

Gold Silver Vault Customer Insights

1. As paper price and true price disconnect, the premium on eagles becomes an essential factor.I really like this app , I can now track my holdings worth and receive need about the economy and precious metals.I really like this app.

2. My first silver purchase was September 2014! Seems like a long time ago!Basic app... if this app would track all metals or at least the most common ones it would be great.

3. Why does the vault seem to work only when it "feels" like it? This is the MOST unreliable app I have ever seen!!!Time to let users add gold and silver to the vault by what they really own rather than just bullion value; ex.

4. You set a pin and can keep track of what ur bullion is worth (just gold and silver tho).They need to track eagles.

5. But to have this app only track my numbers... why exist? It should have a function for me to input what I paid and when so you can see the value added or lost.

6. Converts to different currencies in real time These are just basic things if you are trying to manage a portfolio! Just incredible to me! 0/10Great app! If they added Platinum it would be 5 stars to me.

7. It makes keeping track of the gold and silver you have easy.

8. Allows you to keep track and monitor the total value of your metal stash.

9. Other than that, love it.Now I can see WHY crypto is becoming more popular! Seriously in a 9 TRILLION dollar metals market, no one can make an app that has: 1.

10. You can browse all thier products & has an awesome news feed full of great articles on finances and the economy.

11. One feature I'd like is to chart the total value of the holdings.

Steps to Troubleshoot & Fix Gold Silver Vault Issues

1. Fix Gold Silver Vault Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Gold Silver Vault: Restarting the app will resolve most errors.
  2. Update the Gold Silver Vault App. Here is how:
    1. On Android goto PlayStore » Search for "Gold Silver Vault" » Open Gold Silver Vault » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gold Silver Vault » click "UPDATE".
  3. Clear Gold Silver Vault app cache: Clearing cached data will force your app to retrieve the latest data directly from Gold Silver Vault servers.
    1. On Android, goto Settings » Apps » Select "Gold Silver Vault" » click Storage » click "Clear Cache".
  4. Check Gold Silver Vault app permissions. If any of these permissions required to use your device's features are disenabled, Gold Silver Vault might not work.
  5. Uninstall and reinstall Gold Silver Vault. If nothing else has worked, completely uninstall Gold Silver Vault then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Gold Silver Vault not working


2. Fix Gold Silver Vault Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Gold Silver Vault be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Gold Silver Vault not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Gold Silver Vault may not be able to connect to the Internet when running in the background.

Reported Issues