Contact Pets Best Pet Health Insurance Customer Service

Why chat with our AI Pets Best Pet Health Insurance Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Pets Best Pet Health Insurance.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Lots of glitches when trying to navigate through pages which open up to unrelated screens (trying to update a claim but it keeps opening a previous customer service chat I opened).

2. Someone really needs to fix these issues.Extremely easy to submit a claim, but needs a lot of work! Can't view photos you attached, either during submittal or after submission.

3. I cannot view my policy documents or disclosures because the app tells me the "action has been terminated", or something akin to that, then the AI bot redirects me to the same buggy Settings menu.

4. Very happy with this company and will refer family and friends for sure!Pet's Best has always covered what they say they will cover for our pets, and their app and claim system works great.

5. The app also makes you log in so many times throughout clicking buttons internally.The app looks nice but it has no specific information on your pets benefits or coverage that were agreed upon during sign up, just that they have benefits or coverage which is very lazy and unprofessional on their part.

6. And lastly, to update a claim, it doesn't allow you to add new photos or make changes, even though there is an update button.

7. Then when I try to update and fix the picture problem I can't add a picture because the description I wrote when I first submitted the claim is too long.

8. Once you submit the claim the app condenses the whole thing and that's where the information spills over into eachother.

9. The claim filing process has been easy through their android app.

10. Processing new claims is simple and quick if you have your paperwork ready (invoice, proof of payment, etc.). Overall OK app; needs improvement.This review is about the app not the service.

11. When you try to download a file it says "Request terminated because you deneyed files access." Yes, they even spelled "denied" incorrectly.

1. Fix Pets Best Pet Health Insurance Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pets Best Pet Health Insurance: Restarting the app will resolve most errors.
2. Update the Pets Best Pet Health Insurance App. Here is how:
   1. On Android goto PlayStore » Search for "Pets Best Pet Health Insurance" » Open Pets Best Pet Health Insurance » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pets Best Pet Health Insurance » click "UPDATE".
3. Clear Pets Best Pet Health Insurance app cache: Clearing cached data will force your app to retrieve the latest data directly from Pets Best Pet Health Insurance servers.
   1. On Android, goto Settings » Apps » Select "Pets Best Pet Health Insurance" » click Storage » click "Clear Cache".
4. Check Pets Best Pet Health Insurance app permissions. If any of these permissions required to use your device's features are disenabled, Pets Best Pet Health Insurance might not work.
5. Uninstall and reinstall Pets Best Pet Health Insurance. If nothing else has worked, completely uninstall Pets Best Pet Health Insurance then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pets Best Pet Health Insurance not working

2. Fix Pets Best Pet Health Insurance Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pets Best Pet Health Insurance be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pets Best Pet Health Insurance not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pets Best Pet Health Insurance may not be able to connect to the Internet when running in the background.