Contact Gold and Silver Prices Customer Service

Why should I report an Issue with Gold and Silver Prices?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of despDev to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. One thing I would criticize though, is the lack of options to customize currency, weight or purity in the price graph.GREAT APP......It would be the best app ever if it had a calculator in the ' gold/silver ratio' section so I could enter into the calc the price a bullion supplier is buying gold at vs what he is selling silver at( and the other way around ).

2. I think it should also save your portfolio preferences, i.e., grams or troy oz, USD or AUD, every time I put something in I have to manually do this, not a big deal but could be improved.Gold to Silver ratio chart stopped working.

3. With features such as price graphs, customizable currencies, and live metal prices, the app provides users with valuable information to make informed decisions about buying and selling.

4. Also if we could enter into the calculator the freight cost for both.....this way we could easily calculate the REAL retail gold/silver ratio in order to help with our investing.It was fine up in til this week.

5. Gives you prices of gold, silver, platinum, and palladium.

6. Overall, the app is highly recommended for those looking to track gold and silver prices.

7. Prices and comprehensive news with tolerable and minimally invasive appsI just use it for quick price checks.

8. Also gives you historical gold to silver ratio.

9. Very logical and easy navigation and a good clean layout unlike so many other cluttered apps.

10. 04/28/2023 Cellphone updates apps automatically and I did look for new updates, there's none.Updated prices show right away when you open the app.

11. The Portfolio is a great idea and backed up as an option by OneDrive so you don't lose all your info in the portfolio.

1. Fix Gold and Silver Prices Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Gold and Silver Prices: Restarting the app will resolve most errors.
2. Update the Gold and Silver Prices App. Here is how:
   1. On Android goto PlayStore » Search for "Gold and Silver Prices" » Open Gold and Silver Prices » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Gold and Silver Prices » click "UPDATE".
3. Clear Gold and Silver Prices app cache: Clearing cached data will force your app to retrieve the latest data directly from Gold and Silver Prices servers.
   1. On Android, goto Settings » Apps » Select "Gold and Silver Prices" » click Storage » click "Clear Cache".
4. Check Gold and Silver Prices app permissions. If any of these permissions required to use your device's features are disenabled, Gold and Silver Prices might not work.
5. Uninstall and reinstall Gold and Silver Prices. If nothing else has worked, completely uninstall Gold and Silver Prices then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Gold and Silver Prices not working

2. Fix Gold and Silver Prices Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Gold and Silver Prices be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Gold and Silver Prices not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Gold and Silver Prices may not be able to connect to the Internet when running in the background.