Contact Fidelity Bank NC/VA Customer Service

Why should I report an Issue with Fidelity Bank NC/VA Mobile?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of The Fidelity Bank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Access your accounts anywhere and at any time with Fidelity Bank Mobile Banking.

2. Personal enrollment is available in the mobile app.

3. Contact a local branch for business enrollment.

4. Message and data rates may apply.

5. Check with your carrier for more information.

1. **I'm not a lawyer, not legal advice** I would strongly suggest reading the most recent terms of service for the Fidelity Bank app, it appears to contain some very troubling legalese concerning customers privacy and ability to protect their information from government overreachThe app is really inconsistent about accepting mobile deposits.

2. Still liking it almost a year later.I've been using the mobile app for about a year now never had much issues just a couple times not to measure fixed within a couple minutes it is really easy to useThis app has the most problems of any banking app I have ever used.

3. Cannot make mobile deposits as the app crashes each time I try to take a snap of a check, entering a card ends up crashing the application, heck, I even think sneezing would end up crashing this app.

4. What's the deal guys?Great app, my only issue with it has been that the chronological order of transactions in transaction history isn't always correct and it can get confusing and make it difficult to keep track of my balance at times.

5. Other than that, the app works great.Deposit software works amazongly fast as compared to other programs!So easy compared to other banking apps.

6. Sometimes it will take and shut down on you while you were in the middle of trying to check your accounts forcing you to have to sign in three or four times in a row in order to get the information you're trying to see in your account.

7. Today I've been trying for over 1 hr to get this app to work by Uuninstalling app, reinstalling, rebooting my phone.

8. All it will do is put white block on screen with message: Attention We've detected the use of automated click programs in combination with this app.

9. customer service mr told the app has bugs on Android phones to uninstall and reinstall.App worked perfect, for years, up until June 24th.

10. Fidelity needs to fix this if they want to keep customers!The app constantly has glitches that make it shut down or else it just simply won't open at all.

11. Kept telling me to check connectivity but I'm on a 5G phone eith 4 bars showing.

1. Fix Fidelity Bank NC/VA Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Fidelity Bank NC/VA: Restarting the app will resolve most errors.
2. Update the Fidelity Bank NC/VA App. Here is how:
   1. On Android goto PlayStore » Search for "Fidelity Bank NC/VA" » Open Fidelity Bank NC/VA Mobile » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Fidelity Bank NC/VA » click "UPDATE".
3. Clear Fidelity Bank NC/VA Mobile app cache: Clearing cached data will force your app to retrieve the latest data directly from Fidelity Bank NC/VA servers.
   1. On Android, goto Settings » Apps » Select "Fidelity Bank NC/VA Mobile" » click Storage » click "Clear Cache".
4. Check Fidelity Bank NC/VA app permissions. If any of these permissions required to use your device's features are disenabled, Fidelity Bank NC/VA might not work.
5. Uninstall and reinstall Fidelity Bank NC/VA. If nothing else has worked, completely uninstall Fidelity Bank NC/VA then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Fidelity Bank NC/VA not working

2. Fix Fidelity Bank NC/VA Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Fidelity Bank NC/VA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Fidelity Bank NC/VA not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Fidelity Bank NC/VA may not be able to connect to the Internet when running in the background.