Contact Coinpay Customer Service

Why should I report an Issue with Coinpay: Buy & Send Bitcoin Fa?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Coinpay LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. App was working fine with BTC but ETH is no good and support has yet to replyVery easy to find friends and send coins.

2. Waste of money!!! Don't download!!Awesome btc wallet/exchange 5 min to set up and make first purchase, no lengthy ltc needed.Nice app.

3. Haven't heard back from support, oh and I've hit some weird bug where it won't log me back in, its trying to force me to create a new profile.

4. Turns out the minimal amount to purchase with crypto is 40 bucks.

5. Beware of this app.It's been almost a month and support hasn't answered.

6. $200 turned into $130 Sent some coin and has been unconfirmed for over 24 hours.

7. My friend account got freezed with any reason, Why??? Over 9000$ is there now, we can't withdraw it, still asking him to add an additional 1000$ to it.

8. Second time the application suddenly doesn't let me log in and get the $55+ in coin I just bought.

9. Stick with coinbase!This app is total bs locked my funds up and can't send or sell.

10. Made an account to use crypto to make a purchase somewhere.

11. Contacted support multiple times and no reply at all.

1. Fix Coinpay Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Coinpay: Restarting the app will resolve most errors.
2. Update the Coinpay App. Here is how:
   1. On Android goto PlayStore » Search for "Coinpay" » Open Coinpay: Buy & Send Bitcoin Fa » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Coinpay » click "UPDATE".
3. Clear Coinpay: Buy & Send Bitcoin Fa app cache: Clearing cached data will force your app to retrieve the latest data directly from Coinpay servers.
   1. On Android, goto Settings » Apps » Select "Coinpay: Buy & Send Bitcoin Fa" » click Storage » click "Clear Cache".
4. Check Coinpay app permissions. If any of these permissions required to use your device's features are disenabled, Coinpay might not work.
5. Uninstall and reinstall Coinpay. If nothing else has worked, completely uninstall Coinpay then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Coinpay not working

2. Fix Coinpay Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Coinpay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Coinpay not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Coinpay may not be able to connect to the Internet when running in the background.