Contact Instarem Customer Service

Why should I report an Issue with Instarem: Send money overseas?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Nium Pte Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. That’s not all, with our competitive currency conversion rates, low fees and rewards, you can be sure to get the best value for money. ➢ Usually instant money transfer or same-day money transfer. ➢ Safe and secure app licensed and regulated in 11 countries. ➢ Bank-beating foreign exchange rate and minimal fees. ➢ No unfair hidden charges incurred as with most banks. ➢ Multiple pay-out and payments options for international money transfer.

2. We’re a part of the fintech unicorn, Nium, and we simplify the way you send money overseas. 🌎✨ You can use our app to transfer money to 60+ countries with excellent foreign exchange rate and low fees, track your money transfer, and earn rewards.

3. Whether you’re sending money online to friends and family or making international business payments, we’ve got everything covered so that the remittance process is simple, transparent, and most importantly – safe.

4. Earn points when you open an account, send money and refer a friend – and use the points to score discounts on your remittance.

5. What sets us apart from other digital money transfer services is our technology – it’s smarter, faster, and more reliable.

6. Over 1 million customers joined Instarem since 2014 for fast and simple international money transfers.

7. Our happy customers will tell you that Instarem is one of the best money transfer app. 2.

8. Our money sending app offers plenty of ways to earn loyalty points called InstaPoints.

9. Instarem is truly one of the best money transfer app.

10. Now that’s what we call Money Simple.

11. Just a few taps on your mobile phone and you can send money wherever it needs to be.

1. They do give a higher exchange rate than Xoom though.Was using this successfully for initial 1-2 years, but off late, my transactions started to fail even when I was doing the transaction between the same parties as previously.Customer care doesnt provide any reason for cancelled transactions,but instead just ask to try again-for them to cancel the transaction again and again! Without the reason for cancellation, how can one rectify the issue, if any?! Plus, on the name of fraud checks, their employees will stalk you on LinkedIn! Pathetic!There is nothing instant about this app.

2. I followed on chat service after 5 hours & they told me they have lot of customers facing same issue with PayID transfer.

3. I figured to use the payee method to bypass this error which functioned well for the first three transactions although the next two I'm asked to provide a bank statement.

4. No contact available for instarem.Best app to transfer money with best exchange rates always compared to other competitors.

5. Authentication always required making it very safe.Update: Failed payment leading to double transactions seem to be resolved.

6. I've given many chances to instarem due to the high exchange rate although a system issue always comes up.

7. I I used PayId method for money transfer and updates on the progress of transfer were not clear enough.

8. For no reason,I wasted 2 days on following up my transfer.I wish I could 0 star.

9. After posting this review, one of the customer care agents reached out and assured me that they would fix the issue.

10. Also, had issues with remittance when funds sent didn't arrive until 10 days later and it took multiple phone calls to get it resolved.

11. Go ahead and try using it for 100% service satisfaction.Easy to setup transactions.

1. Fix Instarem Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Instarem: Restarting the app will resolve most errors.
2. Update the Instarem App. Here is how:
   1. On Android goto PlayStore » Search for "Instarem" » Open Instarem: Send money overseas » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Instarem » click "UPDATE".
3. Clear Instarem: Send money overseas app cache: Clearing cached data will force your app to retrieve the latest data directly from Instarem servers.
   1. On Android, goto Settings » Apps » Select "Instarem: Send money overseas" » click Storage » click "Clear Cache".
4. Check Instarem app permissions. If any of these permissions required to use your device's features are disenabled, Instarem might not work.
5. Uninstall and reinstall Instarem. If nothing else has worked, completely uninstall Instarem then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Instarem not working

2. Fix Instarem Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Instarem be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Instarem not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Instarem may not be able to connect to the Internet when running in the background.