Contact CoinTracker Customer Service

Why should I report an Issue with CoinTracker - Crypto Portfolio?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CoinTracker to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Easily track your portfolio in one place, view your return on investment, your unified transaction history, crypto balances, and much more.

2. CoinTracker is the most trusted place to monitor your cryptocurrency portfolio and calculate your taxes.

3. CoinTracker synchronizes balances, transactions, and ERC20 tokens from your local wallets and exchange accounts.

4. Get a clear picture of your crypto investments, including the current portfolio, your return on investment over time, and more.

5. CoinTracker is a cryptocurrency portfolio tracker & tax calculator.

6. It seamlessly integrates your existing cryptocurrency exchanges and wallets.

7. CoinTracker supports all the top exchanges, wallets, and over 2,500 cryptocurrencies.

8. CoinTracker calculates your cost basis and capital gains.

9. Save hours of work with one of our tax plans, or download your transaction history for free.

10. We have read-only access to your accounts, so rest assured your funds are safe.

11. Visualize how your cryptocurrency moves between wallets and exchanges and see every transaction in one place.

1. There are buttons below the chart, and the 1D one, which is almost unselectable because it falls outside the screen, says that I need a subscription to see the data.It works, but it doesn't update the wallets often enough.

2. I can't, but fun during trialI'm searching for a portfolio tracking solution and this is now on my radar but it doesn't quite fit the bill...yet. One thing I need is integration with Nexo.

3. A little confusing to understand at first, and I'm still not convinced I know the difference between unrealized performance and total performance, and all the other terms, but the definitions are available.

4. There's a big on both Android and iOS where when you click on the prices tab then choose a coin to view, the price screen pops up for a second before the screen turns all white and is unresponsive.

5. The organization of the data it pulls from you various blockchain addresses & wallets is so useful! No other app is as thorough.

6. Developers need to take care of the app.Update 6/2/21: Interface is easy to understand and use.

7. I think the performance tracking is a very very useful tool and the tax service reporting is helpful.

8. This is borderline egregious and needs to be fixed.A bit technical to link accounts for view only but once its all done it works like a charm.

9. 5 star app.Free version should a least let you show performance for the current day.

10. Though most of my transactions are automatically pulled in once I've set them up.Performance numbers are wrong.

11. One improvement that I would like to see is the ability to not need to manually enter some transactions into the system.

1. Fix CoinTracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CoinTracker: Restarting the app will resolve most errors.
2. Update the CoinTracker App. Here is how:
   1. On Android goto PlayStore » Search for "CoinTracker" » Open CoinTracker - Crypto Portfolio » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CoinTracker » click "UPDATE".
3. Clear CoinTracker - Crypto Portfolio app cache: Clearing cached data will force your app to retrieve the latest data directly from CoinTracker servers.
   1. On Android, goto Settings » Apps » Select "CoinTracker - Crypto Portfolio" » click Storage » click "Clear Cache".
4. Check CoinTracker app permissions. If any of these permissions required to use your device's features are disenabled, CoinTracker might not work.
5. Uninstall and reinstall CoinTracker. If nothing else has worked, completely uninstall CoinTracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CoinTracker not working

2. Fix CoinTracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CoinTracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CoinTracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CoinTracker may not be able to connect to the Internet when running in the background.