Published by Pangea Money Transfer on Nov 1, 2024

contact Pangea: Transfer & Send Money Chat with our AI-based Pangea Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Pangea?



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Why chat with our AI Pangea Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Pangea.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Props for their customer support they awnser quick.Pangea is not a good money transfer service, I tried to send money to my love ones in Mexico and after 16 hours of waiting for a verification text I finally called their number to see what the status of my transaction was and they said that my transaction was canceled due to not being able to verify the receipt information.

2. I don't recommend Pangea.After signing up and had my money taken out for transfer, I immediately got a text about my ID is something they don't accept.

3. At this point I feel frustrated 😠Very easy to transfer no hassles and my workers get their pay every week on time and do it with no effort at all without going through check writing ordeal every week thanks Pangea I would give six stars but not enough stars to say well done.

4. I could use my Pangaea card not just to send money to Mexico, but I can algo use it to pay for my groceries in California stores or online.

5. And don't get back with answers.After a relatively little learning curve the program was relatively simple to use and so far the money has been transferred quickly with no problemConvenient, prompt solution to issues, & professional staff.

6. I have used other apps to send money and I use the same individual information and I have never had any issues.

7. But I still use it!!!It is very convenient and easy to use to send money to my loved ones.

8. Love the convince of sending money to the Dominican Republic.

9. Very honest and good rate for money exchange.

10. I could see how much money was in the card , now I can't either.

11. I called customer support absolutely wonderful and quick to access the problem but sadly no solutions.

Steps to Troubleshoot & Fix Pangea Issues

1. Fix Pangea Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Pangea: Restarting the app will resolve most errors.
  2. Update the Pangea App. Here is how:
    1. On Android goto PlayStore » Search for "Pangea" » Open Pangea: Transfer & Send Money » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pangea » click "UPDATE".
  3. Clear Pangea: Transfer & Send Money app cache: Clearing cached data will force your app to retrieve the latest data directly from Pangea servers.
    1. On Android, goto Settings » Apps » Select "Pangea: Transfer & Send Money" » click Storage » click "Clear Cache".
  4. Check Pangea app permissions. If any of these permissions required to use your device's features are disenabled, Pangea might not work.
  5. Uninstall and reinstall Pangea. If nothing else has worked, completely uninstall Pangea then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Pangea not working


2. Fix Pangea Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Pangea be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Pangea not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Pangea may not be able to connect to the Internet when running in the background.

Reported Issues

— 3 years ago by Quezza Marie Villaruz Tiñas

how to cancel pangea money transfer to cebuana?