contact Citi Mobile

Contact Citi Mobile

App by Citibank Vietnam




Report an issue with Citi .
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Why should I report an Issue with Citi Mobile?


  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Citibank Vietnam to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.



Citi Mobile Features and Description

{We’re constantly improving our mobile experience to offer you a more personalised, easy and intuitive banking experience that keeps you on top of your finances. Manage your account • Log in securely and quickly with biometrics* • Keep up with your credit card and bank statements, as well as urgent actions and latest transactions — all on your dashboard upon login • Discover personalised offers, notifications and upgrades • View your accounts neatly grouped by category and easily track what you save and spend Make payments and transfers • Tap ‘Pay later’ on your dashboard to easily convert credit card transactions and statement balances into monthly instalments under our instalment loan program • Easily access all your credit card offers and discover how you can take advantage of Citi privileges Understand features and products better • Search quicker with smarter FAQs within our Help section, which predicts what you are looking for as you type Look out for even more improvements coming your way in the next few months. Our goal is to create the best mobile banking experience, and we’ve only just begun. Thanks for being our customer, Your Citi Team. Disclaimer: The use of this Citibank VN Mobile app is for the customers of Citibank, N.A., - Ho Chi Minh City Branch and Hanoi Branch (Citibank VN) only. Content provided via this Citibank VN Mobile app is not specifically created for any territory other than where Citibank Vietnam operates/is licensed to operate.

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Reported Issues


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