how to delete Citi Mobile account

How To Delete Citi Mobile Completely




In this article, we will show you how to delete your Citi Mobile account, get them to delete your personal data too and delete the Citi Mobile app if you have it installed on your Iphone, Ipad or Android. So, if you want to end your relationship with Citi Mobile completely, keep reading.


Table of Contents:

  1. How to Delete via Email
  2. How to Delete on Iphone
  3. How to Delete on Android
  4. Apps like Citi Mobile


delete Citi Mobile account   remove Citi Mobile account


Delete Citi Mobile Account via Email

There are 2 methods to get your data (and account) deleted by Citi Mobile. They are:

  1. Under GDPR - General Data Protection Regulation (for EU Residents): This gives you the right to ask an organization that holds data about you, to delete that data. This is known as the ‘right to erasure’. You can make your request verbally or in writing. We recommend writing via email, to serve as evidence. An organization has one calendar month to respond to your request.
  2. Under CCPA - California Consumer Privacy Act: This empowers California residents to request that a business delete the data/personal information it has on you. The business is legally required to delete the consumer's personal information from its records and direct any service providers to delete the data too. Failure of a business to comply with the CCPA can result in fines of up to $7,500 per violation.

Now we understand what the laws entail, You can delete your account by contacting Citi Mobile via email. Here is how to handle the account data deletion request:

  1. In your email, state the reasons why you want your data/account deleted - Note that under GDPR or CCPA you don't need to provide a reason for your request
  2. Provide all the relevant information regarding your account with Citi .
  3. Mention the Law under which you make your request - GDPR or CCPA
  4. Notify Citi of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
  5. Send your email to [email protected] Login to see email.

Alternatively, you can Request your Citi account data be deleted below.
Send them your request using the format we mentioned above.

Already have an account? Login here


How To Delete Citi Mobile's App from your Phone

There are many reasons you may want to get rid of Citi Mobile on your phone. It may be to clear storage or because you've grown tired of using the app.
Whatever your reason is, here's how to delete Citi Mobile from an iPhone or Android device:

Deleting Citi Mobile app from an Iphone

If you want to delete Citi Mobiles from your iphone, here’s what you should do:

  1. From your home screen, tap the Citi Mobile icon and hold till all apps start shaking.
  2. An "X" sign will appear on the top right corner of the app.
  3. Click the "X" sign on Citi Mobile.
  4. Tap the red delete button and viola!

OR

  1. From your Iphone settings, click on "General".
  2. Now click on "Iphone Storage" and scroll down to see all the apps installed on your phone.
  3. Click the Citi Mobile app you want to delete.
  4. Select "Delete Citi Mobile" on the next screen and confirm delete.


Deleting Citi Mobile app from your Android device

To delete Citi Mobile from your android device, here's what you should do:

  1. Open Google Play
  2. From the hamburger menu icon, go to "My Apps & Games".
  3. From the list of available apps on your device, click on Citi Mobile.
  4. Next, tap "Uninstall".

OR

  1. From your home screen or app drawer, tap and hold the Citi Mobile app you want to delete.
  2. Click the part of the screen that shows "Uninstall".

OR

  1. Go to your Android phone settings.
  2. Click on 'Apps'.
  3. Select the Citi Mobile app you want to delete.
  4. Click "Uninstall".





Citi Mobile Software Details

We’re constantly improving our mobile experience to offer you a more personalised, easy and intuitive banking experience that keeps you on top of your finances. Manage your account • Log in securely and quickly with biometrics* • Keep up with your credit card and bank statements, as well as urgent actions and latest transactions — all on your dashboard upon login • Discover personalised offers, notifications and upgrades • View your accounts neatly grouped by category and easily track what you save and spend Make payments and transfers • Tap ‘Pay later’ on your dashboard to easily...

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