How to Delete Citi Completely

Table of Contents:

1. Delete via Email
2. Delete on iphone
3. Delete on android

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Data Citi collects from your device

1. precise location (GPS and network-based)
2. read the contents of your USB storage
3. modify or delete the contents of your USB storage
4. read the contents of your USB storage
5. modify or delete the contents of your USB storage
6. take pictures and videos
7. view Wi-Fi connections
8. view network connections
9. full network access
10. run at startup
11. control vibration
12. prevent device from sleeping
13. receive data from Internet

1. Delete Citi Account through Email

There are 2 methods to get your data (and account) deleted by Citi Mobile:

1. Under GDPR: EU/UK Residents have the right to ask (via email), an organization that holds data about them to delete it. This is known as the ‘right to erasure’. Organizations have one month to respond to the request.


2. Under CCPA: California residents have the right to request that a company delete the data/personal information it has on them. A failure to comply with this will result in a fine of upto $7,500.

Now you understand what the Law says, Send your Request directly to Citi using the form below:

Alternatively, you can follow these steps below to get Citi to delete your account/data:

1. To delete your Citi account, contact Citi via email and provide the reasons for your request.
2. Mention the law under which you make your request (GDPR or CCPA).
3. Notify Citi of the penalty for non-compliance - A $7,500 fine under CCPA and 4% of annual turnover under GDPR.
4. Send the email to prioritycustomer@redacted... Login to see email.

2. How to Delete Citi on Iphone

1. On iphone, Goto "Settings "
2. Click on "General" » "Iphone Storage".
3. Select the app, and click "Delete Citi Mobile".

3. Delete Citi on Android phone

1. Go to your Android phone Settings.
2. Click on "Apps & Games".
3. Select "Citi Mobile" and Click "Uninstall".

1. We’re constantly improving our mobile experience to offer you a more personalised, easy and intuitive banking experience that keeps you on top of your finances.

2. Disclaimer: The use of this Citibank VN Mobile app is for the customers of Citibank, N.A., - Ho Chi Minh City Branch and Hanoi Branch (Citibank VN) only.

3. Content provided via this Citibank VN Mobile app is not specifically created for any territory other than where Citibank Vietnam operates/is licensed to operate.

4. Our goal is to create the best mobile banking experience, and we’ve only just begun.

5. Look out for even more improvements coming your way in the next few months.

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