Published by Citibank N.A.

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Why chat with our AI Citi News Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Citi News.
  3. Skip support wait times and emailing back and forth. Get help immediately.



What users are saying

1. Looking forward for a lot more nice updates.Zero star.

2. Very nice update.

3. Very nice UI and lot more fuctionalities.

4. They try their level best to steal each and every penny from your account.

5. Its been long time coming.

6. Citibank is Fraud and run by Rascals.

7. Please avoid this bank and its services .

Steps to Troubleshoot & Fix Citi News Issues

1. Fix Citi News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Citi News: Restarting the app will resolve most errors.
  2. Update the Citi News App. Here is how:
    1. On Android goto PlayStore » Search for "Citi News" » Open Citi News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Citi News » click "UPDATE".
  3. Clear Citi News app cache: Clearing cached data will force your app to retrieve the latest data directly from Citi News servers.
    1. On Android, goto Settings » Apps » Select "Citi News" » click Storage » click "Clear Cache".
  4. Check Citi News app permissions. If any of these permissions required to use your device's features are disenabled, Citi News might not work.
  5. Uninstall and reinstall Citi News. If nothing else has worked, completely uninstall Citi News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Citi News not working


2. Fix Citi News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Citi News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Citi News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Citi News may not be able to connect to the Internet when running in the background.

Reported Issues

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