Contact Axos All-In-One Customer Service

Why should I report an Issue with Axos All-In-One Mobile Banking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Axos Bank to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Connect bank accounts to track money and gain insights to help master finances. © 2024 Axos Financial, Inc. , All Rights Reserved. © 2024 Axos Bank, All Rights Reserved. © 2024 Axos Invest LLC. Member FINRA & SIPC. All Rights Reserved. © 2024 Axos Invest, Inc. All Rights Reserved.

2. Securities and other non-deposit investment products and services are not deposits, obligations of or guaranteed by Axos Bank, are not insured by the FDIC or any governmental agency, and are subject to investment risk including possible loss of the principal invested.

3. All deposit accounts through Axos Bank brands are not separately insured by the FDIC from other deposit accounts held with the same ownership and/or vesting at Axos Bank.

4. All deposit accounts of the same ownership and/or vesting held at Axos Bank are combined and insured under the same FDIC Certificate 35546.

5. PLEASE VISIT OR REVIEW OUR FORM CRS AT All cash and securities held in Axos Invest client accounts are protected by SIPC up to $500,000, with a limit of $250,000 for cash.

6. All deposit accounts through Axos Bank brands are FDIC insured through Axos Bank.

7. Brokerage services and securities products are offered by Axos Invest LLC, Member FINRA & SIPC.

8. Advisory services are offered by Axos Invest, Inc. , an investment adviser registered with the Securities and Exchange Commission (“SEC”).

9. Bank products and services are offered by Axos Bank®.

10. Axos Invest LLC, Axos Invest, Inc. , and Axos Bank are separate but affiliated companies.

11. Bank, borrow, invest, and plan on your terms. Manage accounts. Track savings.

1. Do not use their app or services, its been 3 months and they have given no updates other than people have been "working to fix the issue." Absolutely terrible.I'M ON THE LATEST UPDATE! I use this to deposit checks.

2. That would be an added convenience.For users with multiple checking accounts, it is not possible to change the default account that the app uses when paying bills.

3. When the camera feature focuses in on the check it fails to capture the image and closes the feature.

4. It's fast enough that if I end up not having enough money in my checking at a check out lane, I can typically move money from my savings into checking in about 30 seconds or less.The slowest app ever.

5. i've asked for them to address this problem and have not had a response and the problem persists.Been good so far, no hangups UPDATE: Been using this app for a while and it had been very easy to use.

6. I have experienced the issue on more than one device and never have any trouble with my camera app so I know it isn't my phone.Mobile deposit photo almost immediately crashes (on a brand new flagship phone too).

7. And since they didn't include a button, you have no choice but to wait untill lt fails to use manual capture.

8. The automatic capture for checks purely & simply does not work.

9. Now if you're really fast and already have it lined up perfect you might be able to capture the check.

10. Even tried taking the back of the check first, but it still won't take the front picture.

11. I have no access to my money after an account reset I was prompted to do.

1. Fix Axos All-In-One Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Axos All-In-One: Restarting the app will resolve most errors.
2. Update the Axos All-In-One App. Here is how:
   1. On Android goto PlayStore » Search for "Axos All-In-One" » Open Axos All-In-One Mobile Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Axos All-In-One » click "UPDATE".
3. Clear Axos All-In-One Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Axos All-In-One servers.
   1. On Android, goto Settings » Apps » Select "Axos All-In-One Mobile Banking" » click Storage » click "Clear Cache".
4. Check Axos All-In-One app permissions. If any of these permissions required to use your device's features are disenabled, Axos All-In-One might not work.
5. Uninstall and reinstall Axos All-In-One. If nothing else has worked, completely uninstall Axos All-In-One then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Axos All-In-One not working

2. Fix Axos All-In-One Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Axos All-In-One be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Axos All-In-One not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Axos All-In-One may not be able to connect to the Internet when running in the background.