Contact Vantage Customer Service

Why should I report an Issue with Vantage:All-In-One Trading App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Vantage Global Prime PTY LTD to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Vantage] is a regulated and global award-winning Contract for Difference (CFD) trading platform offering over 1,000 tradable underlying assets in Forex, shares, indices, precious metals, and commodities.

2. Vantage] is a trading name of [Vantage Global Limited] authorised and regulated by the Vanuatu Financial Services Commission under registration number 700271.

3. Please be aware that when trading CFDs, you do not own or have any rights to the underlying assets of the derivatives, including dividend entitlements or ownership rights.

4. Trade on the [Vantage] App with unrestricted access to over 1,000 CFDs and get pampered with an intuitive interface cleverly jam-packed with financial analytic tools for you to execute successful trades.

5. We strongly recommend you to carefully consider your financial situation, investment objectives, and risk tolerance before making any trading decisions.

6. Customise your Watchlist, put your favourite assets on alert, and gain access to comprehensive analysis to seize the latest market opportunities.

7. Gain access to monthly incentives and vouchers from the app to empower your trading journey.

8. Whether you're into regular trading, copy trading, or still on your way to becoming a pro, the app seamlessly allows you to switch between multiple accounts with just a few taps.

9. Trading Contracts for Difference (CFDs) carries a high level of risk and may not be suitable for all investors.

10. The use of leverage in CFD trading can magnify both potential gains and losses, and as a result, you may lose more than your original capital.

11. Practise & learn on-the-go with a training account that gives you access to all our assets without risking your funds.

1. Hope to be fixed as soon as possible.Wrost platform for trader it closes account before hitting SL worst worst platform try to contact with customer care not good response emailed it it says invalid everything is fake I downloaded just because I wanted to use HTL VIP signal guess what it's 95 % loosing trading platform don't belive me do it yourself I strongly recommend not to use HTL VIP signal plus this platform otherwise you will end of loosing everythingRIP, no data loading, always error, can't login vantage web also, and don't reply from customer care Chat.

2. I'm glad I know what I'm doing in the trading world but if your a beginner using this platform prepare to lose your money! Pnl values are different to the values of the actual open trade, its very slow! I thought it was my internet but nope, I was literally standing with my phone to the internet modem and the platform was still lagging.

3. Customer support is great ! Cool prizes, withdrawals are same day, deposit takes less than 20 seconds.

4. After not receiving credit points and contact support they told me it don't work but suspiciously this app got my details now for free.

5. Says there's an update in the app you click the button it takes you here and there's no update available just the open button.

6. Even customer care service helpless.

7. They only want to excuse for not want to credit money.

8. I would say that both vantage and gaintplay were aware about it and this is scam way to gain users without paying them.

9. decided to use vantage, super quick deposit.

10. You click that and your then stuck going through the above repeatedly...🙆 ♂️ Please fix!!!awesome app, sometimes the app crashes but that alright especially if you use MT4 then you won't need to use their app.

11. Requesting phone number verification but won't send verification code.

1. Fix Vantage Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Vantage: Restarting the app will resolve most errors.
2. Update the Vantage App. Here is how:
   1. On Android goto PlayStore » Search for "Vantage" » Open Vantage:All-In-One Trading App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vantage » click "UPDATE".
3. Clear Vantage:All-In-One Trading App app cache: Clearing cached data will force your app to retrieve the latest data directly from Vantage servers.
   1. On Android, goto Settings » Apps » Select "Vantage:All-In-One Trading App" » click Storage » click "Clear Cache".
4. Check Vantage app permissions. If any of these permissions required to use your device's features are disenabled, Vantage might not work.
5. Uninstall and reinstall Vantage. If nothing else has worked, completely uninstall Vantage then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Vantage not working

2. Fix Vantage Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Vantage be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Vantage not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Vantage may not be able to connect to the Internet when running in the background.