Contact PLAY Wallet (WEMIX) Customer Service

哈囉~我想把之前刪除的錢包帳號找回來，希望您能幫助我!

Hi~
The quality displayed on the NFT I sold on the NFT trading market is incorrect. This character has been transferred three times and is level 56. However, the information displayed on the market is still old, still at the second level level 54, and the quality of attack and defense hits are also wrong. Please correct it.
https://wemixplay.com/nft/detail/0xe69921d540f235b534844b65bbb38aac99ef6036/1000011524

我不小心刪除APP了 私鑰沒有儲存到 我有錢包地址跟ID 可以找回嗎?

請問 我錢包註銷調了 可以重新綁訂新的帳戶嗎

Two days ago, when I used the play wallet on my iPhone to buy crow products from the night crows mall, it showed that the operation failed after verification. I thought it was a problem with play wallet deactivation. I changed to wemix play. After scanning the code, there was no response or any prompt. I thought it was a problem with the mobile app. After deleting the app and logging in again, there was no secret key. I thought the secret key was bound to the account. Now the wallet does not have the secret key and cannot be used. Can you help me find the secret key? Or change the game wallet, otherwise my game account will be useless. I hope you can help me. Please.

Hello, my wallet is unable to view the private key because my phone is damaged, causing the wallet to fail to log in. Can this be solved?

您好，请解除此账号的钱包与游戏的绑定状态，已经注册成功的WEMIX PLAY绑定了PLAY wallet 第二天登陆出现了空钱包的系统错误，PLAY wallet 12月20号 就要停止了，请帮我解除此邮件的钱包账户 与游戏账户的绑定状态，游戏重新绑定WEMIX PLAY。 ID：game26618@redacted wallet address :0xb66e971d893dee959f67da471c2841d540df895f

Забыл пароль, что делать?

我的遊戲錢包到現在還無法使用

你好，我的WEMIX PLAY 钱包 扫描二维码没反应
这是我的钱包ID：0x3000c0e2439de9d2d211e3f6b34073ef09920734

我的錢包連結之後 無法使用

I did not intend to delete my account. Please help me get my account back.

Здравствуйте,помогите плиз,не могу востановить пароль от кошелька play walet?есть какое либо решение проблемы?

I accidentally deleted the wallet, I ask you to restore access to the wallet, I can provide any wallet information

我的账户密钥丢了，我很久没使用钱包了，今天上钱包，我登录进去以后，发现钱包和以前不一样了，以前登录自己的苹果ID，就可以直接使用自己的钱包了。但是现在我登录自己的苹果ID以后，需要密钥绑定以前的钱包。我不知道你们什么时候更新的，导致我密钥丢失，我现在希望你们帮助我找回密钥。 需要提供什么资料，我全部发给你们。我的钱包地址是：0x685c3bc4ea1592ee02c115cb38357ffc8142d1e4 我登录的账号是苹果ID：Fanvidions3122@redacted 以前我登录这个ID，就能直接使用我的钱包了。 钱包我绑定的游戏是night crows。游戏我还正常使用。

主播奖励刚发下来我的wemix就被盗走，未经过playwallet的授权，因为我的苹果ID没有接到任何登录请求，怀疑playwallet有严重bug，查看了偷盗者的归集地址，发现他已经盗取了很多钱包里面的wemix，因为几乎所有的转账都是“all"，后面包含小数点五位数甚至六位数。该钱包最终归集地址为0x21ecDAb2B8c86032B1c22f3dA3c7a7C072256D5C。请你们赶紧检查，并且将我的wemix追回。我的SSS主播代码：kirito#4268

My WEMIX was stolen immediately after the broadcaster rewards were distributed. It was taken without authorization from Playwallet, as my Apple ID did not receive any login requests. I suspect that Playwallet has a serious bug. After checking the thief's collection address, I found that they have stolen a lot of WEMIX from various wallets. Almost all transfers are labeled as "all," with amounts including decimal points in the five or even six-digit range. The final collection address of this wallet is 0x21ecDAb2B8c86032B1c22f3dA3c7a7C072256D5C. Please check this urgently and recover my WEMIX. My SSS broadcaster code is: kirito#4268.

主播奖励刚发下来我的wemix就被盗走，未经过playwallet的授权，因为我的苹果ID没有接到任何登录请求，怀疑playwallet有严重bug，查看了偷盗者的归集地址，发现他已经盗取了很多钱包里面的wemix，因为几乎所有的转账都是“all"，后面包含小数点五位数甚至六位数。该钱包最终归集地址为0x21ecDAb2B8c86032B1c22f3dA3c7a7C072256D5C。请你们赶紧检查，并且将我的wemix追回。我的SSS主播代码：kirito#4268

My WEMIX was stolen immediately after the broadcaster rewards were distributed. It was taken without authorization from Playwallet, as my Apple ID did not receive any login requests. I suspect that Playwallet has a serious bug. After checking the thief's collection address, I found that they have stolen a lot of WEMIX from various wallets. Almost all transfers are labeled as "all," with amounts including decimal points in the five or even six-digit range. The final collection address of this wallet is 0x21ecDAb2B8c86032B1c22f3dA3c7a7C072256D5C. Please check this urgently and recover my WEMIX. My SSS broadcaster code is: kirito#4268.

Здравствуйте, я не могу восстановить пароль, а на почту не приходить письмо с инструкцией, помогите.

PLAY Wallet 錢包APP 私鑰遺失 找不回來 求助無門 都無法提供幫助? 只有機器回復??

我的钱包没有保存私钥，可以帮我恢复一下吗？因为才玩夜鸭游戏，钱包进不去了。我的钱包地址是0xc13655bdfd531918537abab295fcb8281d1dba52
钱包登陆ID是苹果账号srxhxx@redacted

Oxc13655bdfd531918537abab295fcb8281dldba52 私钥没保存 第一次玩区块链 可以把私钥重置吗 或者发给我 我的苹果账号是srxhxx@redacted

PLAY WAELLET 錢包APP重新登入私鑰遺失 無法登入 請問能不能提供我密碼 或者是可以更換錢包 重新申請?

你好 我的PLAY WALLET APP軟體重新下載 要登入的私鑰遺失 無法登入 請問能再次提拱給我嗎?

突然更新play wallet钱包需要私钥，有没有及时通知需要私钥登录钱包，账号密码以及交易密码都有登录不上钱包

我的钱包无法使用了，打开PLAY WALLET 提示需要更新 我点击更新，没有效果，我就删除了PLAY WALLET 重新在谷歌商店安装了 再登录账号提示需要输入私钥 之前私钥我并没有保存 你们提示上面也没有写需要保存，登录的时候需要输入私钥 请帮我解决问题 我有登录密码跟支付密码 这个私钥我不知道是干什么用的 你们也不写清楚 并且提醒保存好。钱包账号：okey5207069@redacted

Здравствуйте, забыл пароль для подтверждения операций в кошельке. Что мне делать. Кошелек привязан к почте rostok.zarik@redacted и номер самого кошелька. 0x3c86b6988282f98ba1b7db6b6ca4d58520610864 Как сбросить пароль.

Hello I forgot my signature passufor the wallet what should I do about this?

Facebook wallet cannot be used

I don't know why I didn't cancel my wallet. Please help me recover my wallet. thank you.

我的是谷歌账号的现在谷歌被封禁了，能有其他办法登录我的钱包吗

尊敬的管理员您好：

我这个账户的钱包使用微信登陆的 ， 但是设定的支付密码和微信密码相同， 党现在支付密码老提示错误， 这个账号是我一直在玩的， 虽然没有高端皮肤， 党也是我一直以来投入了大量的精力和金钱弄起来的， 有很深厚的感情， 麻烦您 帮忙看看找回一下我的钱包密码， 我的钱包ID：dcq1

0x16826925a00636f828218050050d63a721cb8b8d

非常感谢

Wemix wallet account is locked
Because work is too busy, I don't have enough time to play games. Now when I go to play the game and try to link the Wemix wallet with my Mirm game account, it says the wallet is locked.
I hope the management will consider checking and reopening the wallet so I can play the game, I sincerely thank you...!

"Withdrawal user is unavailable to sign in again" that's what I get when I try to log into my account. On October 2, 2023, my Mir M account was blocked due to a system error, my Play Wallet was also blocked. On October 6, 2023 my Mir M account was unlocked but my Play Wallet is still been blocking.
Please check again and unlock my account

"Withdrawal user is unavailable to sign in again" that's what I get when I try to log into my account. On October 2, 2023, my Mir M account was blocked due to a system error, my Play Wallet was also blocked. On October 6, 2023 my Mir M account was unlocked but my Play Wallet is still been blocking

i forgot my password i cant remember

DRONE cannot be redeemed for PDRONE

Nunca tive acesso à carteira que está atualmente vinculada à minha conta de jogo... Não consigo jogar ou interagir com o mercado, por isso gostaria de pedir que corrija a carteira da minha conta.

Atualmente está vinculado a uma conta que não conheço que termina com 7225f2

A carteira correta (que também é a mesma do e-mail da conta Play Wallet) é esta:

0x94499672e7273fd6883e6eab309b3c7b14542366

Por favor, corrija a carteira, pois sem ela não poderei jogar direito...

忘记钱包密码

play钱包被封

Can I change my wallet or terminate wallet because I forgot my password and terminate require password last step?

wechat id：feiniao1756
wallet address：0xe625593ecfbf35d786371ac739640c7ea94ffd7d
name;jy898252
I can’t log in to the wallet. Please solve it, thank you

My Account Mirm has banned connect to playwallet now account mirm has unlock banned but playwallet has banned i can not use playwallet now pls help unlock account playwallet

My Account Mirm has banned connect to playwallet now account mirm has unlock banned but playwallet has banned i can not use playwallet now pls help unlock account playwallet

钱包被注销

ID PLAY Wallet I'm banned. The content of the Mirm team got banned by mistake. Now it's already unbanned, but my ID PLAY Wallet is still banned. So I want the team to fix it too.

ID PLAY Wallet I'm banned. The content of the Mirm team got banned by mistake. Now it's already unbanned, but my ID PLAY Wallet is still banned. So I want the team to fix it too.

คำร้องขอปลดแบนPlay wallet id phuwanat1 ถูก(withdrawl user)เนื่องจากเกม mirm บล็อก id

My game account and wallet were unerringly blocked.



Wallet login account with Apple ID: 85562177@redacted. WEMIX ID: wangdapeng98. Link game wallet address: 0 xe4f097a0cb8899e40aaad3f530722fc7bab345dc



After unsealing my 85562177@redacted is a brand new wallet. Link WEMIX ID: wangdapeng98 can no longer be used.



So I registered a new WEMIX ID with the Apple account 85562177@redacted: wangdapeng87. The wallet address: 0 xb8b76c1693b5f37136ed46dfb0502f25028dbde1.



In-game display: Unable to log in due to being tied to other PLAY Wallet.



My current question is whether I can translate my game's WEMIX ID: wangdapeng98. Wallet address: 0 xe4f097a0cb8899e40aaad3f530722fc7bab345dc deleted I am a new WEMIX rebind.

My Account Mirm has banned connect to playwallet now account mirm has unlock banned but playwallet has banned i can not use playwallet now pls help unlock account playwallet

My Account Mirm has banned connect to playwallet now account mirm has unlock banned but playwallet has banned i can not use play wallet now pls help unlock account playwallet

my id mirm unban but my play wallet still doesn't work please unban my wallet id kamolzuzu4

my id mirm unban but my play wallet still doesn't work please unban my wallet id kamolzuzu3

my id mirm unban but my play wallet still doesn't work please unban my wallet id kamolzuzu2

my id mirm unban but my play wallet still doesn't work please unban my wallet id kamolzuzu1

my id mirm unban but my play wallet still doesn't work please unban my wallet ID kmlxsusa

My id mirm unban but my play wallet still doesn't work please unban , my wallet id is gobbsosrop

My id mirm unban but my play wallet still doesn't work please unban , my wallet id is emeternal28s

Play wallet My wallet is not open(withdrawl user) can you help me

My id mirm unban but my play wallet still doesn't work please unban my wallet id
wallet id = emeternal28s@redacted

My id mirm unban but my play wallet still doesn't work please unban my wallet id
wallet id = gobbsosrop@redacted

你好啊申请We mix帐户时，我的We mix钱包无法登录选择APPLEID登录，当前APPLEID已被停用，导致WEMIX钱包无法登录，我想现在申请可以给我的We mix一个登录帐户或添加一个登录方法。

我的WEMIX登录帐户是:zengzhicheng2023@redacted
WEMIX帐户名为:zzcbeck
该WEMIX帐户地址是0x36c2e9ae5fbf99b8505c97ededba9b4946e9871e

太感谢你了。

尊敬的客服，本人的两个play钱包被自动注销， 两个钱包用户名chx20789，chx24789，里面还有很多Dogma，以及一些其余资产NFT，本人是wemade忠实粉丝，从mir4开始参与公司十数款游戏以及各种质押defi，见证了公司主网的上线，
克服种种困难（韩国4大交易所下架），以及公司取得的成就。希望公司能给予帮助。非常感谢！！！给您添麻烦了。

您好。我的WEMIX钱包无法登录，申请WEMIX账户时选择的是APPLEID登录，目前APPLEID已经停用，导致WEMIX钱包也无法登录，我想现在申请是否可以给我的WEMIX换一个登录账号，或者增加一个登录方式。

我的WEMIX登录账号是：zengzhicheng2023@redacted
WEMIX账户名字是：zzcbeck
WEMIX账户地址是0x36c2e9ae5fbf99b8505c97ededba9b4946e9871e

十分感谢。

I'm a MirM player. WEMIX ID: wangdapeng98 this account is tied to Apple ID85562177@redacted but is no longer available. My MirM server is ASIA01-015. Game account: 85562177@redacted. Password Wang123456789.ID: 仙人之下我无敌.WEMIX IDwangdapeng98.Account number and wallet were blocked by mistake.WEMIX cannot be used after unsealing.Please take care of it for me.

传奇M国际服亚013 游戏被封 钱包注销了 现在游戏找回来了 可以在重新注册原来的那个钱包地址吗

传奇M国际服因之前账号被封停过，封停时账号已绑定钱包，封停时钱包也被注销。之后账号解封重新绑定了新的钱包，但在游戏内镖局交易所显示的是之前你封停时的钱包地址，影响了游戏内镖局交易所的使用，无法登录新钱包。

你好 我是来自ASIA023的玩家 因为我的操作不当导致我的PLAY WALLET被我意外注销 目前我的镖局交易所无法再次绑定 新的PLAYWALLET 无法在里面购买装备 至此希望 mirM 能够帮我重置镖局交易所 让我可以继续使用 PLAY WALLET以及镖局交易所 非常感谢 谢谢。

你们好，我是传奇m的玩家，我的钱包绑定了传奇m，但是从3月4日开始我的钱包地址自己莫名奇妙变化了，在3月7日的时候又自己恢复了，但是我游戏里的镖局交易所结算物品时会提示镖局交易所结算时钱包地址不同，这个问题困扰了我20多天了，给传奇m游戏的客服反应，他们一直说在修复可是一直没有的的到解决，我的钱包地址是：0x03aa8f3b466972c0d7a5d935dc25712ca7657163，游戏角色在亚服18区，角色名称是：肖威，在3月4日给我自动变更的地址是0x628b...dc0ca6，中间的看不到，我有点不理解只能绑定一次的地址为什么会自动变化，导致我这一个月都没有办法正常的游戏，真诚希望你们可以给我解决一下这个问题，万分感谢!

"I was banned while playing mirm, resulting in my wallet being blocked at the same time. The blocked account is" l1542365073@redacted "Mirm customer service said they couldn't handle it for me. Let me seek your help.".

谷歌账户登录WEMIX钱包 现谷歌账户被盗无法登录钱包，导致钱包无法使用，钱包已与传奇M游戏进行关联，现在无法正常使用。

I'm a MirM player. WEMIX ID: wangdapeng98 this account is tied to Apple ID85562177@redacted but is no longer available. My MirM server is ASIA01-015. Game account: 85562177@redacted. Password Wang123456789.ID: 仙人之下我无敌.WEMIX IDwangdapeng98.Account number and wallet were blocked by mistake.WEMIX cannot be used after unsealing.Please take care of it for me.

Can’t log in the wemix wallet app. Withdrawal user error!
- WIMIX account : Wanyiwan13579@redacted
- WIMIX id : wanyiwan1357
- In-Game Name: 道士下山123
- Server: ASIA038
- Game Client (Win/Mobile): Win
- Device information/Operation System: Windows10
- Date of issue: March 23, 2023

- Issue Explanation:
Can’t log in the wemix wallet app. Withdrawal user error!
I can’t log in the wemix wallet app. It says my account has been deleted. But I did nothing, I didn’t deleted my account.
On March 22, I can’t log in on iPhone, but I can still log in on computer Android emulator. The wallet on iPhone return an error message “Withdrawal user”.
On March 23 I can’t log in on both of them. Both of them return the error message “Withdrawal user”.
On March 24, the error message on iPhone is “error code: -1001”.
If I has deleted my account, Why is this strange situation happening? It is absolutely you wemade’s fault. I lost all about 1,100 dollars. Where is my money?
I can provide error pictures and my account picture if you need.

Can’t log in the wemix wallet app. Withdrawal user error!
- WIMIX account : Wanyiwan13579@redacted
- WIMIX id : wanyiwan1357
- In-Game Name: 道士下山123
- Server: ASIA038
- Game Client (Win/Mobile): Win
- Device information/Operation System: Windows10
- Date of issue: March 23, 2023

- Issue Explanation:
Can’t log in the wemix wallet app. Withdrawal user error!
I can’t log in the wemix wallet app. It says my account has been deleted. But I did nothing, I didn’t deleted my account.
On March 22, I can’t log in on iPhone, but I can still log in on computer Android emulator. The wallet on iPhone return an error message “Withdrawal user”.
On March 23 I can’t log in on both of them. Both of them return the error message “Withdrawal user”.
On March 24, the error message on iPhone is “error code: -1001”.
If I has deleted my account, Why is this strange situation happening? It is absolutely you wemade’s fault. I lost all about 1,100 dollars. Where is my money?
I can provide error pictures and my account picture if you need.

钱包被注销了，为什么

本人传奇M绑定了钱包。之前由于游戏账号被误封导致钱包也被封，现在账号已经被解封，但是登陆钱包说账号已经注销，本人不知道怎么处理了。钱包的账号lxylk 钱包绑定的苹果id;lxylk@redacted 亚洲12区

请问我的问题解决了吗

我的钱包在3.2号被注销。恢复以后，钱包地址和游戏里的钱包地址不一致

This is my bag number.
0xd20c2f1ab85198e0d80e163f244ce13c91a8e82a
hatori10_abuser
Dear wemix company
My play wallet was blocked a few days ago
I have more than 300 dollars of personal assets in my wallet
My wallet has no illegal operations and profits at all
It's been going on for days
I still can't find a solution
If there is any illegal operation in my wallet
Please also inform me of your company
Hope your company can restore my wallet and personal assets
thank you so much

123456

钱包兑换货币不成功.显示发生异常

In MIRM game I use this account to play and bind my wallet. However, due to official issues, my wallet address was changed to another account. I am currently unable to use the in-game wallet feature. Hope it can be fixed soon. 0x0f8ca7e4c8611724e060ccbaa3f5ff9a2e127296
userid mirm : 63d89b323363c9df220ca4e7
sv.asia024
。 This is my real wallet address.

wemix账号：0xd0c20b0f3ad8ed41d16541ee20eaf2fd958c8757 谷歌账户：lupengyan188@redacted 亚服11区 绑定了钱包无法验证和治练币 提示没有钱包 我又购买了镖局通行证和镖局铸币 上交交易所物品也不可以 ，都是提示没有绑定钱包。也不可以重新绑定。角色：乂法之魂乂 。重新创建第二个交易也是不可以绑定钱包。 能帮我看看这个问题吗？？我提交了20多个请求，长达半个月的时间都没有解决。你们能不能认真一次啊~ 要不就让我重新绑定 。要不就给我修复BUG。OK？

我的WEMIX账号 l18014415053@redacted 不能用了~ 谷歌限制了我的登录 我应该如何解决

wemix账号：0xd0c20b0f3ad8ed41d16541ee20eaf2fd958c8757 谷歌账户：lupengyan188@redacted 亚服11区 绑定了钱包无法验证和治练币 提示没有钱包 下面的我的情况说明： 我有2个账号，一个在绑定钱包治练所界面和首领直接界面绑定了2次钱包 ， 一个只在一个在绑定钱包治练所界面绑定了一次。我忘了是谁了~ ，但是这个角色治练币的时候提示没有绑定钱包。另一个正常，角色：乂法之魂乂 不正常 谷歌账号：lupengyan888@redacted 角色：乂術之魂乂 正常 。 能帮我看看这个角色绑定界面是缺少绑定钱包请求还是有2个钱包请求 导致冲突。 从而导致无法正常识别

wemix會員不小心退出 可以重新申請嗎?

wemix账号：0xd0c20b0f3ad8ed41d16541ee20eaf2fd958c8757
谷歌账户：lupengyan188@redacted 亚服11区 绑定了钱包无法验证和治练币 提示没有钱包
下面的我的情况说明：
我有2个账号，一个在绑定钱包治练所界面和首领直接界面绑定了2次钱包 ，

一个只在一个在绑定钱包治练所界面绑定了一次。我忘了是谁了~ ，但是这个角色治练币的时候提示没有绑定钱包。另一个正常，角色：乂法之魂乂 不正常 谷歌账号：lupengyan888@redacted 角色：乂術之魂乂 正常 。

能帮我看看这个角色绑定界面是缺少绑定钱包请求还是有2个钱包请求 到时冲突。

从而导致无法正常识别

传奇M游戏里DRONE转换黑铁的时候，钱包里币扣了没有给黑铁箱子，连续两比交易都出现错误，希望尽快解决，链上可以看到扣币的交易记录

我是mir m玩家，2023年2月2日，我多次购买了每日礼包，游戏角色跟钱包被你们禁止登录。
2月20号，mir m将我多购买的礼包道具删除，已恢复我的角色。
游戏恢复登录至今，我已经消费了100,000+USD。
我联系钱包客服，一直不给处理，一直说正在核实问题。
求求你们了，我一个能消费几百万美元的客户，被你们团队弄的没脾气了！再这样刁难，给我消费设阻，我真的没兴趣玩了

0x232d693ccfe51038629857c55544b729d172e181
之前的钱包账号密码忘了，现在绑定传奇M钱包是这个，能换绑吗？

我向传奇M咨询过了，让我来请你们的帮助，我的PALY Wallet钱包账号被注销了可以帮我恢复吗
账号是gRwrtVln8k@redacted

你好 我是传奇M的用户 由于绑定的钱包账号密码忘了？ 我该怎么取消原有的钱包更换新的呢？

I am a MIR M player. After the escort agency solved the problem, the item disappeared, but my wallet did not receive Pwemix $. My account number is IOS:sc1861861@redacted 。 My wallet address is:0x6e66ae98190a5c495233ef1feeca155d478cc81f。Please help me recover, thank you。

and I want to withdraw my money

尊敬的客服，本人的play钱包被不知名原因自动注销！
钱包地址0x9c2fac6a87849cffc718421b4b10c89dd74fcc6f
钱包账号：samgao@redacted
钱包ID：samgao007
里面还有126.2608个pWEMIX$，本人是wemade忠实粉丝，从mir4开始参与公司十数款游戏以及各种质押defi，见证了公司主网的上线，克服种种困难（韩国4大交易所下架），以及公司取得的成就。希望公司能给予帮助。非常感谢！！！

weimix钱包不小心注销了 求办法还原 用的微信登陆的

jy76156176

What should I do if my wallet account is cancelled.Request recovery

What should I do if my wallet account is cancelled.Request recovery

钱包账号忘记了，游戏无法使用交易所

尊敬的客服，您好。

多次打扰，深表歉意。

本人并没有做违反公司规定的事情，Mir M游戏账号被封禁，并且注销了我的钱包，这个钱包对我来说非常重要。

钱包中参与治理boss投票了45000+dogma，秘谷战争即将开始，我还需要使用这些dogma进行秘谷投票。

还请公司可以给予我帮助。归还账号与钱包，非常感谢！！！



愿公司越来越好，也祝愿客服您与您的家人身体健康，万事如意。