Contact Customer Service

Why should I report an Issue with Mobile Pay by Global Payments?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Apriva to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The powerful Mobile Pay app turns your Android device into a mobile EMV® certified credit card transaction terminal.

2. Use your phone or tablet to easily accept credit and signature debit card payments and EMV® chip card payments on the go.

3. Whether your business is always on the move or you need an extra checkout to cut lines in-store, Mobile Pay has the tools you need to support and grow your business.

4. Mobile Pay is one of the first EMV®-enabled and capable mPOS solutions to be released in the U. S. , offering chip card transaction support* and EMV® chip card payment acceptance for merchants aiming to avoid liability. • Support and Service - 24/7 online and phone support, Call 866. 716. 1. 2.

1. I'm not sure what's going on.pulls credit, I don't want a loan, I need a pos app, stupidWould you please check my pin something has interrupted my pin 55 try 55Im tired of the middle man.

2. We had no problems with them for 2 years, then they started taking large amounts out of our checking account.

3. We did a sale in November 2018 and the amount has never been put into our checking account.

4. Im going bitcoins!!!GoodEasy to use and allows me to collect payments at any time.

5. We have used mobile pay for over a year now and Never had any problems.

1. Fix Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart : Restarting the app will resolve most errors.
2. Update the App. Here is how:
   1. On Android goto PlayStore » Search for "" » Open Mobile Pay by Global Payments » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for » click "UPDATE".
3. Clear Mobile Pay by Global Payments app cache: Clearing cached data will force your app to retrieve the latest data directly from servers.
   1. On Android, goto Settings » Apps » Select "Mobile Pay by Global Payments" » click Storage » click "Clear Cache".
4. Check app permissions. If any of these permissions required to use your device's features are disenabled, might not work.
5. Uninstall and reinstall . If nothing else has worked, completely uninstall then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing not working

2. Fix Server issues & Internet Connection

1. Check network connection: An unstable Internet will make be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, may not be able to connect to the Internet when running in the background.