Contact BitPay Customer Service

Why should I report an Issue with BitPay: Secure Crypto Wallet?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BitPay, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Support for 100+ top cryptocurrencies including: Bitcoin (BTC), Ethereum (ETH), Bitcoin Cash (BCH), Dogecoin (DOGE), Shiba Inu (SHIB), Litecoin (LTC), XRP (XRP), Polygon (MATIC), ApeCoin (APE), Dai (DAI), Binance USD (BUSD), USD Coin (USDC), Wrapped Bitcoin (WBTC), Pax Dollar (USDP), Euro Coin (EUROC), Gemini Dollar (GUSD), and dozens more ERC-20 tokens.

2. Join our waitlist online at bitpay. com/card/ to get updates. - Sell Bitcoin and other top cryptocurrencies fast, easy, and secure. - Receive funds straight to your bank account or existing debit card.

3. Important: We've temporarily paused BitPay Card applications while we improve the crypto debit card program.

4. BitPay makes it easy to buy crypto, so you can do more with your wallet.

5. BitPay gives you tons of ways to spend your crypto.

6. With BitPay, you get everything you need to confidently control your crypto assets.

7. Whether you buy Bitcoin, Dogecoin or Ethereum, BitPay gives you full control.

8. Use BitPay’s private and secure self-custody crypto wallet and advanced crypto tracker feature.

9. Use crypto to buy gift cards for over 100 brands and retailers or even spend your crypto directly with one of our merchants.

10. Diversify your portfolio with a wide range of popular crypto coins.

11. Pay with crypto at top merchants like AMC Theatres, Shop. com, and Jomashop.

1. If the support team reads this, please update the app so I can access my funds :( Overall though, BitPay is a pretty solid app and has pretty much all of the qualities of a good wallet.It's pretty good.

2. one thing I will say I don't think refunds go through with their cards I've tried a small refund of around $5 and I didn't see it come through no big deal but if you're wondering if you might have to return an item I'd say use your banks debit card insteadWorst app ever... in my history of using apps.

3. This is clearly an intentional effort by bitpay to control coin flow for big wigs.best app for crypto hands down, supposedly theres a change of banks happening soon hopefully it doesn't change how they operate this app runs smooth and I haven't had any problems with customer support.

4. So annoying I wish there was something less than one star to give.😡😡😡Sent 500+ in BTC to my bitpay wallet and it has been over 12 hours with no confirmation yet on the Blockchain.

5. To fix the issue I wiped the data and cache and imported my wallet from another device that it was loaded on.Not sure if other people have had this problem, but I can't seem to swipe right to confirm transactions on my chromebook.

6. I've deleted the old wallet and try to set up a new one, but goes through the same exact process and never asks me to set up the FIRST password, it just creates the wallet.

7. Reinstalled and it worked once before getting a white screen again.I've been using bitpay for years now.

8. Coins are stored locally, although you can share your keyphrase between different platforms.Not a good experience trying to set up a wallet (Android).

9. I sent funds to my wallet hours ago, they received confirmations according to blockchain but they don't show up in the wallet for usually half a day.

10. You only have three attempts to verify IDs, and when it fails, they'll tell you to contact the support team that will eventually take ages to respond.

11. As far as using the card goes, I have had issues with it in the past (I'm talking almost two years ago) at stores and the like.

1. Fix BitPay Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BitPay: Restarting the app will resolve most errors.
2. Update the BitPay App. Here is how:
   1. On Android goto PlayStore » Search for "BitPay" » Open BitPay: Secure Crypto Wallet » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BitPay » click "UPDATE".
3. Clear BitPay: Secure Crypto Wallet app cache: Clearing cached data will force your app to retrieve the latest data directly from BitPay servers.
   1. On Android, goto Settings » Apps » Select "BitPay: Secure Crypto Wallet" » click Storage » click "Clear Cache".
4. Check BitPay app permissions. If any of these permissions required to use your device's features are disenabled, BitPay might not work.
5. Uninstall and reinstall BitPay. If nothing else has worked, completely uninstall BitPay then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BitPay not working

2. Fix BitPay Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BitPay be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BitPay not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BitPay may not be able to connect to the Internet when running in the background.