Published by 🎖️ Freewallet - Crypto Financial Service

Report an issue with Bytecoin Wallet.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Bytecoin Wallet - buy crypto?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 🎖️ Freewallet - Crypto Financial Service to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Bytecoin Wallet Customer Insights

1. In the long run having (exclusive) access to your private key is preferable.Overall excellent, but I want some smart trading addresses be perfect, also option for us to get private keys, and some NFC.Bitcoin experience made easy.

2. (And as stated several times before my last tickets that were not responded to, I've already completed those steps) I can be a smart ass too Edit.... 2 months later and problem still not resolvedThere are a lot of functional options which are really very helpful, smart and well-thought.

3. They have very great, accurate costumer service, i have been using their services since last year and i have never come cross a problem.

4. There are a lot of functions options which are really vary helpful, smart and well thought.Nice beginner wallet as it is easy to use.

5. RecommendedAll of a sudden app does not work and cannot log in ... Have over 1 million bytecoin stored.. I have a feeling they have STOLEN MY ASSETS .. HAVE emailed them multiple times and they REFUSE TO GIVE ANY ANSWERS SO WARNING!! DO NOT USE THIS APP.. ITS NOT TO BE TRUSTED!!This is very helpful app.

6. The costumer service that Freewallet team have better than most wallet services in the market.I cant enter, cant login with mobile.

7. No problems while using the app.This app is super useful for coin interactions.

8. It's been more then 2 weeks and it will not allow me to login or change my password.

9. 😀It would be nice to get a response from customer service.

10. My experience for one year was great fast, secrue.

11. I tryed to send a ticket, when I clicked on submit, just said: "please wait".

Steps to Troubleshoot & Fix Bytecoin Wallet Issues

1. Fix Bytecoin Wallet Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Bytecoin Wallet: Restarting the app will resolve most errors.
  2. Update the Bytecoin Wallet App. Here is how:
    1. On Android goto PlayStore » Search for "Bytecoin Wallet" » Open Bytecoin Wallet - buy crypto » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bytecoin Wallet » click "UPDATE".
  3. Clear Bytecoin Wallet - buy crypto app cache: Clearing cached data will force your app to retrieve the latest data directly from Bytecoin Wallet servers.
    1. On Android, goto Settings » Apps » Select "Bytecoin Wallet - buy crypto" » click Storage » click "Clear Cache".
  4. Check Bytecoin Wallet app permissions. If any of these permissions required to use your device's features are disenabled, Bytecoin Wallet might not work.
  5. Uninstall and reinstall Bytecoin Wallet. If nothing else has worked, completely uninstall Bytecoin Wallet then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Bytecoin Wallet not working


2. Fix Bytecoin Wallet Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Bytecoin Wallet be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Bytecoin Wallet not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Bytecoin Wallet may not be able to connect to the Internet when running in the background.

Reported Issues