Contact Run The Music Customer Service

Why chat with our AI Run The Music Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of Run The Music.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. Closed and started over multiple times, doesn't allow me to choose music, can't hit the back button to start over.Small margin of error.

2. No clue what it's talking about & way too basic of an app to have much to experience/use it effectively.works but the songs come up by file name (which you cant see fully) so i have no idea what song im trying to pick.

3. I went through, chose my desired speed, went to choose music by hitting the music note, and nothing.

4. Unless you run exactly on pace, then music sounds terrible & off putting.

5. Better off either using treadmill in gym or buddy up with a friend & help each other.Wont let me change weight.

6. Which when you run, you naturally build up pace & slow down if tired or distracted, which this app does, distracts.

7. Only goes up in #s & also randomly says something is disabled & to check it.

8. Freezes up and won't go beyond the initial set up.

1. Fix Run The Music Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Run The Music: Restarting the app will resolve most errors.
2. Update the Run The Music App. Here is how:
   1. On Android goto PlayStore » Search for "Run The Music" » Open Run The Music: Running Music By Your Workout Pace » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Run The Music » click "UPDATE".
3. Clear Run The Music: Running Music By Your Workout Pace app cache: Clearing cached data will force your app to retrieve the latest data directly from Run The Music servers.
   1. On Android, goto Settings » Apps » Select "Run The Music: Running Music By Your Workout Pace" » click Storage » click "Clear Cache".
4. Check Run The Music app permissions. If any of these permissions required to use your device's features are disenabled, Run The Music might not work.
5. Uninstall and reinstall Run The Music. If nothing else has worked, completely uninstall Run The Music then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Run The Music not working

2. Fix Run The Music Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Run The Music be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Run The Music not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Run The Music may not be able to connect to the Internet when running in the background.