Contact Binaural Beats Customer Service

Why should I report an Issue with Binaural Beats - study music?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Craftsman Spirit to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Just seems odd that you need to leave your phone unlocked for the app to function properly.BEAUTIFUL calming and relaxing ambient music with binaural beats waves! Perfect for sleeping or studying... My complain is a lack of a music player control in the notification bar (can't pause music from the notification bar or lockscreen).

2. Another thing is the app can't be saved to the micro SD card! Some people like me have phones with small storage capacities so it would've been nice to have that ability which is up to the developer to allow or not.Loving this so far to replace the un-updated dinosaur "Brain Wave Therapy" app! ---EXCEPT for the music for "sleep" is annoying.

3. Could you add the ability to play your own music when selecting the "now play"?Perfect! So easy to quickly choose exactly what I want the theme/ purpose of my meditation to be and allows me to pick the background music and adjust the volume of the beats and the music.

4. The only thing I would change to improve the experience would be to add even lower volume levels on the volume slider, as this app tends to be fairly loud in the overall mix even at its lowest volume level.It's a great app with one odd bug: The audio works great until your phone goes to sleep.

5. Love the control over volumes & that nonstop (no timer) is the default! Please make the music changeable if user doesn't like it or wants to switch it up, but leave what you have now as "default".

6. I also love the fact that you can turn down the music to zero and use only the chosen sound wave.

7. This one has beautiful accompanying music, a timer, and you can adjust the sounds to suit your ears.

8. I especially like the focus music and can feel something happening in my brain.

9. The music is suitable, the tones seem to be set right, except one thing.

10. I didn't see any form of instructions, let alone a Q&A section that describes briefly what binaural beats are, what its purpose is, or how often it should be used.

11. Allow for users to customize for personal needs would be great!I decided to download this app, and I even subscribed to the premium monthly.

1. Fix Binaural Beats Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Binaural Beats: Restarting the app will resolve most errors.
2. Update the Binaural Beats App. Here is how:
   1. On Android goto PlayStore » Search for "Binaural Beats" » Open Binaural Beats - study music » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Binaural Beats » click "UPDATE".
3. Clear Binaural Beats - study music app cache: Clearing cached data will force your app to retrieve the latest data directly from Binaural Beats servers.
   1. On Android, goto Settings » Apps » Select "Binaural Beats - study music" » click Storage » click "Clear Cache".
4. Check Binaural Beats app permissions. If any of these permissions required to use your device's features are disenabled, Binaural Beats might not work.
5. Uninstall and reinstall Binaural Beats. If nothing else has worked, completely uninstall Binaural Beats then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Binaural Beats not working

2. Fix Binaural Beats Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Binaural Beats be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Binaural Beats not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Binaural Beats may not be able to connect to the Internet when running in the background.