Contact Ghostracer Customer Service

Why should I report an Issue with Ghostracer - GPS Run & Cycle?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Brave the Skies to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. There's nothing fancy here, no crazy graphics (y do you need them?) no membership coaching thing...just free simple app that lets you use your wearOS watch as a 'second screen' for your runs.If I finish a run and forget to actually swipe away the statistics page, battery will drain to nothing over the next few hours.

2. A couple of days ago I tried to stop the app tracking after finishing my run, but it was stuck on the map screen and wouldn't allow me to swipe back to the tracking controls.I would like to just be able to select a previous run I've done and run against that, but this doesn't appear possible, which is a massive downside for me.

3. Otherwise very handy for sharing stats.Feature wise, best out there for Pixel Watch - audio cues are great! Does seem unsupported though now.

4. Wondering if OpenTopoMap could be supported too? Thank you for the great app.Updates: July 6: Strava sync working except route import.

5. The app Pro version ($3) is absolutely worth it, allowing offline Mapbox maps on the watch (incredibly compact files) and downloading to-be-followed gpx tracks on the map.

6. Sometimes Android Wear app has trouble syncing if I finish an activity in standalone mode before it has reconnected to the phone.

7. Could do with a re-design.Unfortunately basically unusable on the Ticwatch Pro - if the screen isn't always on, it kills the CPU and takes 10-15 seconds just to get the watch screen to turn back on.

8. Nice idea, poorly executed.Recorded activity on watch and it never made it to the app.

9. Segments are too small for my route and I have a free version of Strava so I can't create routes.

10. I'd love to be corrected, but as far as I can tell, you can only import segments or created routes from Strava.

11. Runtastic tries to do this, but ends up never switching to ambient mode, completely killing battery in 1 hour flat.

1. Fix Ghostracer Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Ghostracer: Restarting the app will resolve most errors.
2. Update the Ghostracer App. Here is how:
   1. On Android goto PlayStore » Search for "Ghostracer" » Open Ghostracer - GPS Run & Cycle » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Ghostracer » click "UPDATE".
3. Clear Ghostracer - GPS Run & Cycle app cache: Clearing cached data will force your app to retrieve the latest data directly from Ghostracer servers.
   1. On Android, goto Settings » Apps » Select "Ghostracer - GPS Run & Cycle" » click Storage » click "Clear Cache".
4. Check Ghostracer app permissions. If any of these permissions required to use your device's features are disenabled, Ghostracer might not work.
5. Uninstall and reinstall Ghostracer. If nothing else has worked, completely uninstall Ghostracer then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Ghostracer not working

2. Fix Ghostracer Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Ghostracer be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Ghostracer not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Ghostracer may not be able to connect to the Internet when running in the background.