Published by The Losers on May 12, 2024

Report an issue with My Run Tracker.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with My Run Tracker - Running App?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of The Losers to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact My Run Tracker - Running App image 1 contact My Run Tracker - Running App image 2

About My Run Tracker - Running App

1. So just download the app for a better workout experience. • Now, track & monitor the statistics of your running to analyze your training pattern. • Check the leaderboard and engage in a friendly competition to get yourself ranked on the top of the leaderboard. • Check the steps count involved in your training with our exclusive pedometer tracker. • Store your running history in MyRun history tab.

2. My Run Tracker tracks your training using GPS and analyzes everything related, from the number of steps you run to the distance you covered and to the calories you have burned.

3. Put your tracks and running shoes on & get ready to experience the fittest phase of your life.

4. Everything that you need when you go out for running is there in our app whether its timer, distance meter, you name it and it is there.

5. No need to worry about your calories any more, this app will help you in keeping track of your calories.

6. That’s not all, Leaderboard ranks you on two options ‘ALL RUN’ & ‘DAILY RUN’.

7. My Run Tracker allows you to play songs from your phone directly on its platform.

8. Get yourself ranked on the top of the leaderboard and set a milestone for others to achieve.

9. Not just that, this app monitors your progress and present you the detail of it in a beautiful and easy to understand reports.

10. Create a workout playlist for your training.

11. If you work out daily or planning to do it, download our app which has some really great and cool features in it.

My Run Tracker Customer Insights

1. Please fixTill now i like it first becoz its free to use helps u set the target, helps u maintaining ur diet according to ur weight , little bit of distance match issue but its ok u are doing good guys keep the good work and mostly u can search for a whole variety of recipies ...and and and u can connect ur spotify in this app which is the best featureI love it...everything shown in very detail.. Plz add workout plans for the begginner then medium than advance it will add more value to your app.

2. Everything was zero except the timer.I used this app but it's looking fake 😂😂😂😂 after complete run it will not save your data and you will get one message it's looking you have complete run by vehicle.. I have contact with concern team on email and whatsapp but I didn't get any solution finely I shifted to GARMIN...It doesn't calculate returned distance if you run and come back on same route..Looks like kids are learning development coding by creating this app.Useless. It get stopped automatically in between the running.

3. If you want to just track your run via time and distance, this isn't for you.Have good app🥰 There is a very good app for ranning🏃🏋️🤸 This can run from the map to you, it is run by the time and it can also see the distance distance along with time.🏃🥇🏆Ran 500 m I guess .

4. Good app, highly recommend, but the last update has been very bad, I can't turn on voice, it automatically disable even when I manual do it, it reset to disabled.

5. Lost my data and that was one of my best runs to date, so I am really disappointed with itThe basic user functions, are not user friendly.

6. The app algorithm has been failing me lately, some of my runs have not been saved cause the app mistake my jogs for cycling.

7. Good Work looser team.

8. Be prepared to repeatedly fill out useless info every time you use this app.

9. This app just just acted as clock for how much time I ran .

10. No distance calculated.

11. Thanks😊App came out as I was running.

Steps to Troubleshoot & Fix My Run Tracker Issues

1. Fix My Run Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart My Run Tracker: Restarting the app will resolve most errors.
  2. Update the My Run Tracker App. Here is how:
    1. On Android goto PlayStore » Search for "My Run Tracker" » Open My Run Tracker - Running App » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Run Tracker » click "UPDATE".
  3. Clear My Run Tracker - Running App app cache: Clearing cached data will force your app to retrieve the latest data directly from My Run Tracker servers.
    1. On Android, goto Settings » Apps » Select "My Run Tracker - Running App" » click Storage » click "Clear Cache".
  4. Check My Run Tracker app permissions. If any of these permissions required to use your device's features are disenabled, My Run Tracker might not work.
  5. Uninstall and reinstall My Run Tracker. If nothing else has worked, completely uninstall My Run Tracker then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing My Run Tracker not working


2. Fix My Run Tracker Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make My Run Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to My Run Tracker not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, My Run Tracker may not be able to connect to the Internet when running in the background.

Reported Issues