Published by Muscle and Motion on Apr 3, 2024

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Why should I report an Issue with Anatomy by Muscle & Motion?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Muscle and Motion to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Anatomy Customer Insights

1. That would make it so every trainer can make completely custom videos for their clients and allow them to visually see what your muscles are doingReally easy to use the app crystal clear information, but I can't afford to pay a subscription to unlock the content currently I barely make enough to put food on the table.

2. I would say the one thing muscle in motion could do with their app is allow us to make our own exercises through the app by uploading our own video and having the figure match up with certain points on our body.. Then allow us to save them under our own custom name.

3. Would love to be able to drag the skeleton to rotate instead of just doing quarter turns.Seems very non-intuitive.

4. Very helpful to my acupuncture studies!Why should we pay for this on an annual basis? How easy will it be to cancel renewal of subscription.

5. One-off payment of the app may make it more attractive to purchase.Well organised with good diagrams and animation showing actions, origin, insertion.

6. Will it be a case of "oh, your cancellation didn't reach us on time," and such lame excuses?This is a very nice app to understand the muscle movement and it's functions.

7. Things are simple and broken down, easy to understand! Definitely recommend.Love this app.

8. From my experience using it 5stars, -2 for being a subscription instead of a one off payment.Great app.

9. That being said, the stationary muscular skeleton is not as good as essential anatomy 5.

10. I love that they collaborated with anatomy trains, and they really have the movement/kinesiology game on lock.

11. However the annual /monthly subscription is very off putting.

Steps to Troubleshoot & Fix Anatomy Issues

1. Fix Anatomy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Anatomy: Restarting the app will resolve most errors.
  2. Update the Anatomy App. Here is how:
    1. On Android goto PlayStore » Search for "Anatomy" » Open Anatomy by Muscle & Motion » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Anatomy » click "UPDATE".
  3. Clear Anatomy by Muscle & Motion app cache: Clearing cached data will force your app to retrieve the latest data directly from Anatomy servers.
    1. On Android, goto Settings » Apps » Select "Anatomy by Muscle & Motion" » click Storage » click "Clear Cache".
  4. Check Anatomy app permissions. If any of these permissions required to use your device's features are disenabled, Anatomy might not work.
  5. Uninstall and reinstall Anatomy. If nothing else has worked, completely uninstall Anatomy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Anatomy not working


2. Fix Anatomy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Anatomy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Anatomy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Anatomy may not be able to connect to the Internet when running in the background.

Reported Issues