Published by spikything.com on May 5, 2024

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Why should I report an Issue with Tinnitus Therapy Pro?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of spikything.com to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Tinnitus Therapy Pro

1. First, we identify your 'tinnitus frequency', then we play what is called 'pink noise' with your tinnitus frequency filtered out.

2. Listening to this every day can improve your tinnitus symptoms by forcing your ears to adjust for the missing frequency. Yes, really.

3. The science behind this new type of tinnitus treatment is backed by years of PhD research.

4. Stop the ringing in your ears with this groundbreaking proven 'notch therapy' treatment.

5. Unlike similar software available out there, I do not charge a monthly fee, nor impose any restrictions or time-limited trials on the app.

6. I'll also be updating and improving the app as the community learns more about how to improve the therapy.

7. You can read this research at our website (link at the bottom of this page).

8. To see what the app is doing when it's running, you could use a spectrum analyzer app to 'see' the noise being filtered to your chosen frequency range.

Tinnitus Therapy Pro Customer Insights

1. The problem I found with this app is that you can't balance the frequency, so as I only have the tinnitus in one ear, I have to use only the headset in one ear because is not confortable to hear the noise with that frequency cancelled in the healthy ear.

2. This really worked for me and I'm so happy! Thanks to the Dev! Notes: could use a slicker UI designed for larger screens ;)I think this app is great, pink noise really relief my tinnitus.

3. that's why some people complain it doesn't turn off.)Long Covid left me with 24hr high frequency tinnitus.

4. It woukd be useful to have a feature to record a history of tried freq attempts to hone in on the problem tones and maybe a repeat session button next to each history item to retry.

5. It helps me focus by drowning out other noises.I've had bearable tinnitus in one ear for 25 years and awful, loud tinnitus in the other for about 18 months.

6. Luckily, I found this app! It has again become a non-issue.Not sure if it will help my tinnitus but it definitely has a calming effect.

7. Can you add this feature? EDIT: thanks for add that feature, I'll change my rate to 5 starsOne of the best tinnitus masker.

8. Would like to see some of the scientific research that supports this methodology, either as part of the notes or in the description.Tinnitus is driving me nuts, mine is very high pitched.

9. One day I decided to look up "ringing in the ears" and discovered tinnitus.

10. UPDATE 2: Tinnitus seems to be getting better.

11. I "discovered" a slight tinnitus in my right ear during my morning meditation.

Steps to Troubleshoot & Fix Tinnitus Therapy Pro Issues

1. Fix Tinnitus Therapy Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Tinnitus Therapy Pro: Restarting the app will resolve most errors.
  2. Update the Tinnitus Therapy Pro App. Here is how:
    1. On Android goto PlayStore » Search for "Tinnitus Therapy Pro" » Open Tinnitus Therapy Pro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Tinnitus Therapy Pro » click "UPDATE".
  3. Clear Tinnitus Therapy Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Tinnitus Therapy Pro servers.
    1. On Android, goto Settings » Apps » Select "Tinnitus Therapy Pro" » click Storage » click "Clear Cache".
  4. Check Tinnitus Therapy Pro app permissions. If any of these permissions required to use your device's features are disenabled, Tinnitus Therapy Pro might not work.
  5. Uninstall and reinstall Tinnitus Therapy Pro. If nothing else has worked, completely uninstall Tinnitus Therapy Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Tinnitus Therapy Pro not working


2. Fix Tinnitus Therapy Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Tinnitus Therapy Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Tinnitus Therapy Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Tinnitus Therapy Pro may not be able to connect to the Internet when running in the background.

Reported Issues