Contact Pacer Pedometer & Step Tracker Customer Service

Why should I report an Issue with Pacer Pedometer & Step Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pacer Health to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I like that because if I didn't wear my phone for a workout at the gym on the treadmill or if I missed steps because of this pause button then I could add in a rough estimate and keep it relatively accurate.

2. But over the last few weeks though I walk the same route and mileage twice per week, my step count has dropped by at least 2,500 steps.

3. I enjoy using the app, which has many other features as well.I use Pacer for the virtual challenge and while I do like the challenge feature with the maps and postcards, I found the app to be a bit clunky at times, especially when trying to look at my progress while doing a challenge.

4. A little quirky on the app but overall it is pretty good.The app can be unreliable because it counts any movement that changes the phone's position as a step, whether it's because you raise your arm while holding your phone or if the phone is in the car and shakes if you go past a speed bump.

5. I believe they removed the plus button because the community has a lot of crazies that fake their steps and then stalk people from what I have seen in posts.

6. Response from support will definitely affect whether or not I will give this app and the pacer challenge another shot.Good app, I've been using it for a while now and it works just fine for me.

7. The way I hold mine when I look at it, I always tough the edges.I use this only for counting steps, and it does a reliable job of it.

8. It's user-friendly and does what I need it to (counts steps and mileage, no bells and whistles).

9. I had been taking 11,000 steps for 3.5 miles walked, but now it says not even 10,000 for 3.69 miles walked.

10. It does not record steps when it's riding on a grocery cart.

11. I wasn't expecting some perfect but its accuracy is acceptable just keep up my tracks while working or really working out, jogging or running.

1. Fix Pacer Pedometer & Step Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Pacer Pedometer & Step Tracker: Restarting the app will resolve most errors.
2. Update the Pacer Pedometer & Step Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Pacer Pedometer & Step Tracker" » Open Pacer Pedometer & Step Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Pacer Pedometer & Step Tracker » click "UPDATE".
3. Clear Pacer Pedometer & Step Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Pacer Pedometer & Step Tracker servers.
   1. On Android, goto Settings » Apps » Select "Pacer Pedometer & Step Tracker" » click Storage » click "Clear Cache".
4. Check Pacer Pedometer & Step Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Pacer Pedometer & Step Tracker might not work.
5. Uninstall and reinstall Pacer Pedometer & Step Tracker. If nothing else has worked, completely uninstall Pacer Pedometer & Step Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Pacer Pedometer & Step Tracker not working

2. Fix Pacer Pedometer & Step Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Pacer Pedometer & Step Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Pacer Pedometer & Step Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Pacer Pedometer & Step Tracker may not be able to connect to the Internet when running in the background.