Published by AxiomMobile on Jul 18, 2024

Report an issue with Start Running.
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Why should I report an Issue with Start Running for Beginners?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of AxiomMobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Start Running Customer Insights

1. Great paid app!I love it! The perfect amount of challenge without it being impossible, having never been a "runner" before :) however, i do have one small issue: i wish to be able to track my runs and see them on the map afterwards, but I've never been able to see them.. I make sure to have my GPS/location setting turned on.. By chance do i need to buy the full version for that feature? ☺I have used Start Running app for over a year.

2. It keeps track of miles and it's been fun to see the amount I have done in a year.The running program is simplistic but effective if you are dedicated.

3. Other apps have alof of bells and whistles (and junk), but this app is clean and gets the job done!I'm a bicyclist who had to switch to running due to a broken shoulder.

4. A way to visualize the different time/distance spent running and walking would be very helpful as well.I absolutely love this app! I have always struggled with running but wanted to still do cardio when all of the pools closed down.

5. Fair warning: these goals are dependent on you being able to meet the previous running goal.

6. A 2 min walk became 5 mins because the app closed itself.I have used a number of running and fitness apps and this one is one of my top favs.

7. I love that there is a "keep screen on" option because I keep my phone on my treadmill and now I can gradually get back into running and see exactly how long I have left in the step until I have to run/walk again.

8. I'll have 3 other apps open or running in the background.

9. Running always hurt my back in the past, but I am finishing level 2 and still doing great.

10. I have to use something else to track my stats though.It's a decent app that helped me get back into running again.

11. I also like listening to music while running and the audio prompts overtake the music well.

Steps to Troubleshoot & Fix Start Running Issues

1. Fix Start Running Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Start Running: Restarting the app will resolve most errors.
  2. Update the Start Running App. Here is how:
    1. On Android goto PlayStore » Search for "Start Running" » Open Start Running for Beginners » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Start Running » click "UPDATE".
  3. Clear Start Running for Beginners app cache: Clearing cached data will force your app to retrieve the latest data directly from Start Running servers.
    1. On Android, goto Settings » Apps » Select "Start Running for Beginners" » click Storage » click "Clear Cache".
  4. Check Start Running app permissions. If any of these permissions required to use your device's features are disenabled, Start Running might not work.
  5. Uninstall and reinstall Start Running. If nothing else has worked, completely uninstall Start Running then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Start Running not working


2. Fix Start Running Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Start Running be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Start Running not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Start Running may not be able to connect to the Internet when running in the background.

Reported Issues