Contact The Great Trail of Canada Customer Service

Why should I report an Issue with The Great Trail of Canada?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Trans Canada Trail to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. "Stretching over 27,000 kilometres from coast to coast, The Great Trail of Canada is the world’s longest network of recreational multi-use trails.

2. Our app will get you ready for your next adventure on The Great Trail.

3. And now, you can carry it in your pocket!

4. Whether you’re looking for a section to explore near you, or you’re planning to venture a little further, this app will inspire you to get on the Trail.

1. So many people would love to use these trails but are afraid to due to uncertainties.The app has been broken for years, I've tried with five different Apple and Android devices, and again today with a new phone and a fresh download.

2. Trust all the one star reviews and don't bother downloading! My Oneplus phone running Android Pie/9 had no problem installing the app, but no map would display, making it useless.

3. Can't even find the trail on the Google maps feature built in.I downloaded this app for my Android 9 phone thinking I'd get a lot of use from it.

4. Where is governance of The Great Trail?The tracking function does not work.

5. To the trash it goes.The trans canada trail has been in devleopment for 30 years now, let that sink in.

6. Completely useless.I want more than anything for this app to work, lots of great features built in, but none of them work.

7. Keen makes great boots for the TC Trail, but not so much with apps.Super disappointing.

8. Maybe add details about camping locations, supplies, etc.. Seems like I could get the same experience using Google maps.Such a disappointing app.

9. With all the money and volunteer effort put into the trail, it's hard to accept that there is no smartphone support for hiking/cycling it.

10. This needs to be fixed because it is currently useless, so whats the point.

11. It's really sad to see that a project with so much potential has for all intents and purposes just been abandoned and left to die, as it is completely non-functional at this point.

1. Fix The Great Trail of Canada Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart The Great Trail of Canada: Restarting the app will resolve most errors.
2. Update the The Great Trail of Canada App. Here is how:
   1. On Android goto PlayStore » Search for "The Great Trail of Canada" » Open The Great Trail of Canada » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Great Trail of Canada » click "UPDATE".
3. Clear The Great Trail of Canada app cache: Clearing cached data will force your app to retrieve the latest data directly from The Great Trail of Canada servers.
   1. On Android, goto Settings » Apps » Select "The Great Trail of Canada" » click Storage » click "Clear Cache".
4. Check The Great Trail of Canada app permissions. If any of these permissions required to use your device's features are disenabled, The Great Trail of Canada might not work.
5. Uninstall and reinstall The Great Trail of Canada. If nothing else has worked, completely uninstall The Great Trail of Canada then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing The Great Trail of Canada not working

2. Fix The Great Trail of Canada Server issues & Internet Connection

1. Check network connection: An unstable Internet will make The Great Trail of Canada be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to The Great Trail of Canada not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, The Great Trail of Canada may not be able to connect to the Internet when running in the background.