contact Ally: Banking & Investing

Contact Ally: Banking & Investing

Published by Ally Financial
Updated: Mar 3, 2023

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Why should I report an Issue with Ally: Banking & Investing?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Ally Financial to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Ally: Banking & Investing Features and Description

Making your financial life simple and secure has always been our thing, even from the start (we were born online, after all). Easily manage your bank, invest, and home loan accounts on the go in one convenient place – all with just one login. Mobile Banking Features •Stress less when you overspend – we have no overdraft fees, plus CoverDraft℠ service, giving you temporary fee-free overdraft relief. •Deposit checks from your phone with Ally eCheck Deposit℠ •Transfer money, pay bills, or use Zelle® to pay anyone with a U.S. bank account •Find nearby ATMs when you need cash on the go – choose from over 55,000 fee-free ATMs and cash back locations •Keep tabs on your debit card usage with card controls •Manage CD interest disbursement and maturity options •View and send secure messages, or chat with us 24/7 using Ally Assist Save faster with our smart savings tools • Use buckets to organize your money and visualize what you’re saving for • Keep your savings on pace with automatic, recurring transfers • Grow your savings faster with round ups and Surprise Savings boosters Mobile Trading & Investing Features Robo Portfolios •Sit back while our intelligent tools do the heavy lifting to manage and monitor your investments •Invest free of advisory fees with our cash-enhanced portfolio, or invest more of your money in the market with a market-focused portfolio (available for a fee) •Automate your investing with one of our four portfolio strategies •Use Goal Tracker to monitor progress Self-Directed •Trade commission-free on eligible U.S. stocks and ETFs •Filter and find exchange-traded funds matching your goals with our ETF screener •Trade stocks and multi-leg options from your mobile device •Use advanced charting tools for technical analysis •Monitor your investments with streaming quotes Wealth Management •Receive ongoing guidance from one dedicated advisor for all your assets – even ones we don’t manage •Work toward your financial goals with a tailored investment portfolio •Link and track financial accounts outside of Ally for a 360° view of your finances •View and monitor your net worth, investment exposure, and performance •Start with a $100,000 minimum in assets under care (funds with us) How we prioritize your investing security •We never store personal or account information on your phone •All your transactions are encrypted •Security codes provide an added layer of protection when you log in from a computer or device we don’t recognize •Our Online & Mobile Security Guarantee protects you against fraudulent transactions Mobile Home Loan Features •Track your progress toward paying off your home with real-time updates •View account details, upcoming statements, and past transactions •Use Autopay to set up recurring payments with no additional payment fees •Schedule additional principal-only payments at any time More details •Ally Mobile is free – your mobile carrier’s message and data rates may apply •Deposit and mortgage products are offered by Ally Bank, Member FDIC, Equal Housing Lender •Securities offered through Ally Invest Securities LLC, member FINRA/SIPC •Advisory products and services are offered through Ally Invest Advisors Inc., a registered investment adviser •Securities are NOT FDIC INSURED, NOT BANK GUARANTEED, and MAY LOSE VALUE •You may not be approved for real-time quotes •CoverDraft℠ acts as a safety net and is not a line of credit or a guarantee •With CoverDraft℠, if your purchase isn’t covered for any reason (let’s say the transaction exceeds your CoverDraft℠ limit, for example), it’ll be declined – but we’ll never charge you an overdraft fee; you’ll have 14 days to bring your balance out of the negative, and we may restrict withdrawals from your account (if it’s not back in the black) after that •CoverDraft is only available for Ally Bank Interest Checking accounts •Buckets and boosters are features of Ally Bank's Online Savings Account

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Troubleshoot and Solve Common Ally Issues

How to Fix Ally Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:

To resolve these issues with Ally, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

  1. Check if Ally is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter Ally user reports here >>. If other users are reporting that Ally is down, you'll need to wait until Ally itself fixes the issue.

  2. Clear Ally app cache: Clearing cached data will force.....

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