Contact CoinMarketCap Customer Service

Why should I report an Issue with CoinMarketCap: Crypto Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CoinMarketCap.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It has never been easier to have your crypto portfolio, coin stats and latest Bitcoin, Ethereum, Dogecoin, Binance BNB and crypto news together in the same crypto tracker app. 🚀 Latest crypto news and coin stats with our crypto tracker app. 🚀 Get your hands on all the cryptocurrency and Bitcoin data from Binance and other crypto exchanges like Coinbase, Kucoin..

2. Learn about the cryptocurrency sector and Bitcoin with Academy and our Community section where you can follow other crypto users and discuss crypto prices like Dogecoin price, Bitcoin price or Bitcoin stats and other crypto projects.

3. Keep up to date with crypto news and coin stats, such as total market cap, Dogecoin stats, Bitcoin stats, Ethereum & crypto stats, number of cryptocurrencies and more.

4. Track your crypto portfolio with our crypto portfolio tracker with the latest Ethereum and BTC Bitcoin prices, and altcoins such as Ethereum, Solana, Binance BNB, Cardano, Dogecoin, Shiba Inu and 11,000+ more.

5. Stay up-to-date with daily live Bitcoin & crypto prices, coin stats and crypto market trends with our crypto tracker app.

6. CMC is the Cryptocurrency Nº1 source for Bitcoin BTC & Crypto news, coin stats and crypto charts.

7. Compare crypto market and coin stats, rankings, market cap and volume for two crypto assets in Bitcoin BTC value or your preferred currency.

8. View the health of your crypto portfolio tracker coin stats and blockchain or metaverse projects with your crypto profile tracker.

9. Create a watchlist of your preferred cryptocurrency, crypto prices, coin stats, or even crypto news.

10. Choose your favorite cryptocurrencies or blockchain projects for your crypto portfolio tracker and get all the crypto data updated in real time.

11. Set up a crypto chart alert for your cryptocurrency coin stats.

1. However last update made the app significantly worse for portfolio tracking, which is the main reason I use it.

2. Also now when you click on a cryptocurrency and hold your finger on the main line-graph the price per coin does not change when sliding left or right, although it did work once but not now for whatever reason.

3. The portfolio works well, though it could honestly do with more features like seeing profit since a coin was bought at x price.

4. Grrrrr! UPDATE: The price chart and balance show vastly different amounts for my portfolio.

5. Looking for a better portfolio tracker now.After the last update, I can't login into my account.

6. Overall, a poor app.The last update is garbage! The small pre line-graph was very convenient for a quick visual / acquisition but now it's gone.

7. I used to be able to view earlier price and movements on the chart by sliding a finger, but the main number no longer changes when you do that like when you do it with a mouse on their website.

8. The last good version was 3.5.0. Why can't they just fix the bugs and stop changing it.App is awesome for getting information.

9. The portfolio tab now shows "all time profit", which no one needed, instead of 24hr, 7 day, 30 day, and annual percentage change.

10. When looking at your portfolio you can see the spot price of a crypto.

11. Tonight I was viewing my portfolio and it flashed and all my coin entries were gone.

1. Fix CoinMarketCap Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CoinMarketCap: Restarting the app will resolve most errors.
2. Update the CoinMarketCap App. Here is how:
   1. On Android goto PlayStore » Search for "CoinMarketCap" » Open CoinMarketCap: Crypto Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CoinMarketCap » click "UPDATE".
3. Clear CoinMarketCap: Crypto Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from CoinMarketCap servers.
   1. On Android, goto Settings » Apps » Select "CoinMarketCap: Crypto Tracker" » click Storage » click "Clear Cache".
4. Check CoinMarketCap app permissions. If any of these permissions required to use your device's features are disenabled, CoinMarketCap might not work.
5. Uninstall and reinstall CoinMarketCap. If nothing else has worked, completely uninstall CoinMarketCap then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CoinMarketCap not working

2. Fix CoinMarketCap Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CoinMarketCap be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CoinMarketCap not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CoinMarketCap may not be able to connect to the Internet when running in the background.