Published by Atom Developers

contact Atom Finance: Invest Smarter Chat with our AI-based Atom Finance Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with Atom Finance?



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Why chat with our AI Atom Finance Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of Atom Finance.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. Seems like it needs some big bug fixes and a user interface overhaul to really be a great trading tool.Devs need to stop adding new features.

2. Certainly not paying $120/yr for what it's free through most other services (export to excel, and improved search is nice to be fair).Valuable information, with a compromise.

3. I pay for premium but because of glitches on basic things it does not feel like a premium product worthy of a price equivalent to Netflix, etc.I really want to like this app, but it is so sluggish.

4. Instead fix the interface so it isn't in random colors, all the text is visible, and things load in a reasonable amount of time.

5. The web application still works fine, and I get normal atom and atom+ push notifications on my phone as usual, but just cannot seem to access the app.

6. The alerts do not seem to work the way they should - I've seen the price move multiple percentage points while having the alert threshold set to 1%.

7. The app itself seems to be well made, but the issues that I've been having seem to be on the back-end.The app itself and services are fantastic.

8. The notifications it pushes are random as far as which stocks it highlights, I'm assuming based on your search history.

9. 8/Even before getting into the app I tried linking my accounts 3 times and each time came up with an internal error.

10. Throughout the past couple of updates, I've attempted to open the app and found myself waiting on the loading screen for several minutes before giving up.

11. It might take you about 2 minutes to finally type in, find and save a ticker but once you do it'll give you the quickest push updates.

Steps to Troubleshoot & Fix Atom Finance Issues

1. Fix Atom Finance Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Atom Finance: Restarting the app will resolve most errors.
  2. Update the Atom Finance App. Here is how:
    1. On Android goto PlayStore » Search for "Atom Finance" » Open Atom Finance: Invest Smarter » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Atom Finance » click "UPDATE".
  3. Clear Atom Finance: Invest Smarter app cache: Clearing cached data will force your app to retrieve the latest data directly from Atom Finance servers.
    1. On Android, goto Settings » Apps » Select "Atom Finance: Invest Smarter" » click Storage » click "Clear Cache".
  4. Check Atom Finance app permissions. If any of these permissions required to use your device's features are disenabled, Atom Finance might not work.
  5. Uninstall and reinstall Atom Finance. If nothing else has worked, completely uninstall Atom Finance then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Atom Finance not working


2. Fix Atom Finance Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Atom Finance be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Atom Finance not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Atom Finance may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!