Contact Smart Receipts Customer Service

Why should I report an Issue with Smart Receipts: Expenses Scan?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Smart Receipts LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I look forward to future improvements.Love this App! It makes tracking receipts and expenses very easy and fast! I love that it allows you to upload receipts in multiple types.

2. I prefer the photo option to make copies of receipts over the inferior scanning methods.I deliberately came back to google Play just to review this app.

3. I keep different virtual receipt folders for each rental property, donations, all expenses associated with my insurance claim, home office expenses, etc.Good app.

4. They can't seem to help me reset a password or figure out how I initially got the subscription but they can automatically keep charging me every year and send a receipt to my email address.

5. I haven't really tried anything else to track cost and receipts but I guess that bc I got the right one to start with.

6. I will change the star rating once the improvements are made.One way to organize receipts.

7. I wish I was able to enter the data once and pull reports from one pool of information rather than having to copy or move data around to get the information in one location.

8. It has made the job of keeping track of everything for my expence reports so easy and organized.

9. Really easy, just snap a pic of your receipt, it automatically take that info into a form with company, date, cost etc.

10. No complaints from meI got this to help me with sorting out reciepts and expenses for trips I take for work that are often in more than one currency.

11. When I try to configure automatic backups it's asking me to subscribe again.A very good app for recording, categorizing and reporting expenses.

1. Fix Smart Receipts Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Smart Receipts: Restarting the app will resolve most errors.
2. Update the Smart Receipts App. Here is how:
   1. On Android goto PlayStore » Search for "Smart Receipts" » Open Smart Receipts: Expenses Scan » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Smart Receipts » click "UPDATE".
3. Clear Smart Receipts: Expenses Scan app cache: Clearing cached data will force your app to retrieve the latest data directly from Smart Receipts servers.
   1. On Android, goto Settings » Apps » Select "Smart Receipts: Expenses Scan" » click Storage » click "Clear Cache".
4. Check Smart Receipts app permissions. If any of these permissions required to use your device's features are disenabled, Smart Receipts might not work.
5. Uninstall and reinstall Smart Receipts. If nothing else has worked, completely uninstall Smart Receipts then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Smart Receipts not working

2. Fix Smart Receipts Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Smart Receipts be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Smart Receipts not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Smart Receipts may not be able to connect to the Internet when running in the background.