Contact Shoeboxed Receipt Tracker Customer Service

Why should I report an Issue with Shoeboxed Receipt Tracker?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Shoeboxed.com to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Shoeboxed is a no-brainer for anyone who needs to track their receipts and mileage without the added pain of manual data-entry.

2. Simply snap a picture and we’ll extract the vendor, total amount, payment method, date and also categorize the receipts into the most common tax categories.

3. The mobile app is linked to your own personal account at Shoeboxed. com which you can access from any computer, allowing you to do even more with your receipts.

4. Shoeboxed is an award winning app which has been featured in Forbes, The New York Times, The Wall Street Journal, The Today Show, Inc.

5. You can also instantly create expense reports (with original receipt images) that you can send right from your phone.

6. Shoeboxed really does all of the work for you!

7. We integrate with nearly every popular accounting solution to make bookkeeping a breeze.

8. Magazine and hundreds of other publications. Even better?

9. Join the 800,000 people using Shoeboxed to scan & organize receipts, create expense reports, track mileage and more!

1. Bad design and user interface, don't waste your time.So far I have had great success using this application, I use the paid one for only a few bucks a month and my receipts are uploaded usually within a few minutes after.

2. terrible.I recorded all my receipts on this app the entire last year for all my tax write offs and it never caused a problem, now when tax season comes around I cannot even open the app 🤯😡😡Needs more functionality.

3. UI very outdated please ard social media log-in to the appFree version requires manual data entry via website.requires to be online and create an account.

4. I never write reviews, but the most frustrating thing about this app is that it auto rotates my receipts about half the time.

5. App says you can invite other team members but isn't intuitive on how to, assuming once again needed to be done through online not the app.

6. I can get the same functionality for free or as low as $5/month from other apps.no images are readable when uploading via app.

7. Will keep using for tracking all of my receipts for work so far.

8. Customer service has always been right on it for me, calling me back within an hour or so if needed.

9. This forces me to retake the picture several times until the orientation is correct, which is frustrating.

10. They should disable the auto-rotate function, or at least give the end user the option to do so.

11. I've occasionally had issues where the receipt never syncs with my account as well.Not a good app.

1. Fix Shoeboxed Receipt Tracker Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Shoeboxed Receipt Tracker: Restarting the app will resolve most errors.
2. Update the Shoeboxed Receipt Tracker App. Here is how:
   1. On Android goto PlayStore » Search for "Shoeboxed Receipt Tracker" » Open Shoeboxed Receipt Tracker » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Shoeboxed Receipt Tracker » click "UPDATE".
3. Clear Shoeboxed Receipt Tracker app cache: Clearing cached data will force your app to retrieve the latest data directly from Shoeboxed Receipt Tracker servers.
   1. On Android, goto Settings » Apps » Select "Shoeboxed Receipt Tracker" » click Storage » click "Clear Cache".
4. Check Shoeboxed Receipt Tracker app permissions. If any of these permissions required to use your device's features are disenabled, Shoeboxed Receipt Tracker might not work.
5. Uninstall and reinstall Shoeboxed Receipt Tracker. If nothing else has worked, completely uninstall Shoeboxed Receipt Tracker then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Shoeboxed Receipt Tracker not working

2. Fix Shoeboxed Receipt Tracker Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Shoeboxed Receipt Tracker be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Shoeboxed Receipt Tracker not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Shoeboxed Receipt Tracker may not be able to connect to the Internet when running in the background.