contact AlJazira SMART

Contact AlJazira SMART

Published by Bank AlJazira (BAJ)
Updated: Mar 1, 2023

Report an issue with AlJazira SMART.
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Why should I report an Issue with AlJazira SMART?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Bank AlJazira (BAJ) to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

AlJazira SMART Features and Description

All new revamped mobile banking application with new interface and features to provide our customers the convenience to bank from their smart devices. The application services and features include: Application design: • New and modern interface • Segmented view for each segment • Compatible with all smart devices New Login options, such as: • Login using mobile PIN • Quick login using Biometrics Account Services: • Account Summary • Order Stamped e-Statement • Order Checkbook • Report Lost or Stolen Checkbook • Account Configuration Debit Cards Services: • Debit Cards Summary • Activate Debit Card • Link to other Account(s) • Set Debit Card PIN • Update POS Limit • Stop Debit Card • Debit Card Renewal Credit Cards Services : • Credit Cards Summary • Pay or Recharge Credit Cards • Cash Transfer • Credit Cards Transactions • Pending Transactions • E-Statement • Activate Credit Card • Stop/ Replace Credit Card • Mokafaaty Points Redemptions • Reset Card Pin • Request Permanent Limit Increase • Request Temporary Limit Increase (To be removed) • Beneficiary Management • Installment plans (La Tajil) • Add New Beneficiary • Cards Payment History • Change Supplementary CC Limit • Credit Card Configuration • Ability to lock and unlock Credit Cards • Controls on credit card to stop or resume: • Online transactions • Cash Withdrawal • International Transactions • Manage Cards Wallets • Changing Method of payment from full amount to 5% or vise versa Transfers: • Between My Accounts • Within Bank AlJazira • Local Transfers • International Transfers • Charity Donations • Household Workers Prepayment • Add Beneficiary • Standing Orders Management • Transfer History • Quick Transfer Management • Beneficiary Management • Alias Management • Update Transfer Daily Limit SADAD: • Pay and Register Bills • One Time Bill Payment • Bill Scheduler • Mobile Recharge • ESAL Payment • Bill Payment History Government Services: • Government Payment • Government Refund • Absher Activation • Add Government Beneficiary • Beneficiary Management • Payments & Refunds History Finance: • Finance Summary • Personal Finance Calculator • Residential Finance Calculator E-Document: • Clearance Letter • Release Letter • Release Letter (Except Credit Cards) • Liability Letter • Liability Transfer Letter • Bank Certificate without Balance • Balance Certificate - Study Abroad • Bank Certificate with Balance • IBAN Certificate • Documents History Fawri: • Money Transfer • Fawri Transfer History • Profile Registration • Add New Fawri Beneficiary • Fawri Beneficiary Management • Complaint Management • Complaint History Rates & Calculators • FX Rates • Currency Converter AlJazira Capital: • Mutual Fund Rate and Subscription • Subscription History • Portfolio Valuation • My Mutual Funds • Redemption History • New IPO • Sell IPO Self Services: • Mobile PIN Management • Biometrics Management • Change Password • Customer Information Update • SIMAH Registration • Update ID Expiry Date • Customer Profile • View Limits • Account Configuration • Register National Address • Contact Us • Change Email • Order Status • Activity Logs • Message Box • Favorites • Quick Links • Trusted Device • Block Account Watch Management • Apple Watch Registration for paired watched • Reset PIN Account Deletions • Please contact the call center to submit a request, the account deletion process takes around 1-2 business days to be fully completed.

contact AlJazira SMART image 2   contact AlJazira SMART image 2

Troubleshoot and Solve Common AlJazira SMART Issues

How to Fix AlJazira SMART Not Working, Crashes, has Errors, Is Unresponsive, has Black screen/White screen:

To resolve these issues with AlJazira SMART, we will start with troubleshooting the service itself and then account issues, then potential problems with your device. Let's get started:

  1. Check if AlJazira SMART is down for everyone and not just you: A good way to know if it's not working for everyone is to check Appcontacter AlJazira SMART user reports here >>. If other users are reporting that AlJazira SMART is down, you'll need to wait until AlJazira SMART itself fixes the issue.

  2. Clear AlJazira SMART app cache: Clearing cached data will force.....

Reported Issues

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