1. I was trying to stick it out and support them when they started tacking on a monthly fee, but it hasn't been an easy place to bank, making that monthly fee feel like more and more just a slap to the face, on top of their slow handling time.I want to stick with this bank for my small business.
2. Very disappointed....veryIt's a pain to get going, hard to set the card reader up, lengthy waits to get customer service, and forget depositing cash right now as you have to wire transfer it in ($3 fee to do this from my personal account at boa) not user friendly yet but not giving up hope.App is buggy.
3. Interest is paid as agreed :) I have issues with funds being deposited to my account after customers paid via invoice.I have to contact customer service every time to get the funds to show in my account.
4. There's no way I could get a new account, debit card, etc., in days, I was lucky.Excellent business banking service.
5. It's also frustrating that they are going to start charging $10 per month in August.Great Concept for business banking.
6. Today I get notice that my account is being closed, my type of business - small! under 50k a year? Is that what they mean? No specifics.
7. Customer service is not viable when you have a real issue (it's banking! You can't send an email and expect a reply in a few hours).
8. ATM owner said card issuer (Wise) had to raise a dispute, however she was very competent, and said she could clearly see I never got my money - $500 - and that she'd reply promptly to the dispute in my favor.
9. Lucky for me, I saw the red flags, listened this time, and had another account set up.
10. 2% APY on a business checking account is great.
11. Couldn't be happier.They were perfect... then ... they announced That they Were going to start charging $1o.O0 a month because they were going Premium.