Published by Wise Company

Report an issue with Wise Business Banking.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Wise Business Banking?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Wise Company to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Wise Business Banking Customer Insights

1. I was trying to stick it out and support them when they started tacking on a monthly fee, but it hasn't been an easy place to bank, making that monthly fee feel like more and more just a slap to the face, on top of their slow handling time.I want to stick with this bank for my small business.

2. Very disappointed....veryIt's a pain to get going, hard to set the card reader up, lengthy waits to get customer service, and forget depositing cash right now as you have to wire transfer it in ($3 fee to do this from my personal account at boa) not user friendly yet but not giving up hope.App is buggy.

3. Interest is paid as agreed :) I have issues with funds being deposited to my account after customers paid via invoice.I have to contact customer service every time to get the funds to show in my account.

4. There's no way I could get a new account, debit card, etc., in days, I was lucky.Excellent business banking service.

5. It's also frustrating that they are going to start charging $10 per month in August.Great Concept for business banking.

6. Today I get notice that my account is being closed, my type of business - small! under 50k a year? Is that what they mean? No specifics.

7. Customer service is not viable when you have a real issue (it's banking! You can't send an email and expect a reply in a few hours).

8. ATM owner said card issuer (Wise) had to raise a dispute, however she was very competent, and said she could clearly see I never got my money - $500 - and that she'd reply promptly to the dispute in my favor.

9. Lucky for me, I saw the red flags, listened this time, and had another account set up.

10. 2% APY on a business checking account is great.

11. Couldn't be happier.They were perfect... then ... they announced That they Were going to start charging $1o.O0 a month because they were going Premium.

Steps to Troubleshoot & Fix Wise Business Banking Issues

1. Fix Wise Business Banking Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Wise Business Banking: Restarting the app will resolve most errors.
  2. Update the Wise Business Banking App. Here is how:
    1. On Android goto PlayStore » Search for "Wise Business Banking" » Open Wise Business Banking » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Wise Business Banking » click "UPDATE".
  3. Clear Wise Business Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Wise Business Banking servers.
    1. On Android, goto Settings » Apps » Select "Wise Business Banking" » click Storage » click "Clear Cache".
  4. Check Wise Business Banking app permissions. If any of these permissions required to use your device's features are disenabled, Wise Business Banking might not work.
  5. Uninstall and reinstall Wise Business Banking. If nothing else has worked, completely uninstall Wise Business Banking then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Wise Business Banking not working


2. Fix Wise Business Banking Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Wise Business Banking be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Wise Business Banking not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Wise Business Banking may not be able to connect to the Internet when running in the background.

Reported Issues