Contact Splitwise Customer Service

Why should I report an Issue with Splitwise?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Splitwise to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Importantly, this app has been around for at least 8 years (that's how long I've been using it) and didn't go bad the way web services usually do these days: no ads, no obnoxious upselling attempts, no redesigns ruining the UI, no frequent updates, not getting slower or buggier over time, no other obvious bloat.

2. Both my mother and father have been added to many of my family accounts (phone, TV, internet, etc) and they have a very hard time understanding the application and end up paying me separately for each group.This app is a must have for anyone who lives with someone else and splits bills.

3. Basically navigating the app is confusing and there needs to be a quick settle up button on all expenses so I can click and be done.Great App.

4. Secondly, if I try to show the data just for myself and not the whole group, the pie chart doesn't change, it still shows the group totals which doesn't help me at all.

5. All that changes is a list of what I paid and what I owe.I like this app, its great for keeping track of expenses between my girlfriend and I.

6. Someone just picks it up and it goes into the SplitWise account.A neat simple tool for keeping track of who owes what, great for traveling with friends.

7. I used splitwise for the first time this weekend in order to make it easier for my friends and I to split our vacation expenses.

8. I can't be the only one who wants something like this.The app is great for people living with roommates and have to split expenses.

9. Can't settle up when looking at a specific purchase, you have to go back to the whole group to do it.

10. However, the interface isn't intuitive and some of the transactions didn't go through and I had to maneuver a round about in order to accept payments, which was extremely frustrating.Really like this app and how easy it is to use.

11. Though I'm paying items off, things that were entered last year still show up in the list and it gets confusing.

1. Fix Splitwise Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Splitwise: Restarting the app will resolve most errors.
2. Update the Splitwise App. Here is how:
   1. On Android goto PlayStore » Search for "Splitwise" » Open Splitwise » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Splitwise » click "UPDATE".
3. Clear Splitwise app cache: Clearing cached data will force your app to retrieve the latest data directly from Splitwise servers.
   1. On Android, goto Settings » Apps » Select "Splitwise" » click Storage » click "Clear Cache".
4. Check Splitwise app permissions. If any of these permissions required to use your device's features are disenabled, Splitwise might not work.
5. Uninstall and reinstall Splitwise. If nothing else has worked, completely uninstall Splitwise then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Splitwise not working

2. Fix Splitwise Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Splitwise be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Splitwise not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Splitwise may not be able to connect to the Internet when running in the background.