Published by BBVA on Oct 8, 2024

Report an issue with BBVA Business Mexico.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with BBVA Business Mexico?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BBVA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact BBVA Business Mexico image 1 contact BBVA Business Mexico image 2

About BBVA Business Mexico

1. Discover BBVA Business, the new app for managing your business from which you'll be able to make your daily queries and operations without having to go to the bank.

2. Make money transfers to third party accounts at BBVA and other banks.

3. At BBVA we are working to achieve a secure and customizable banking system that meets your needs.

4. Access our app with greater security through your B Negocios mobile token and/or your Cronto device.

5. At BBVA, we want to listen to you and develop features in accordance with your needs.

6. We continue working hard to create a more powerful app full of very useful features for you and your business.

7. Obtain a daily and monthly summary of the operations and commissions charged in your affiliations to conciliate with your checking account.

8. BBVA Business is constantly evolving.

9. View account statements: check bank cards and account statements.

10. Add biometric control to accept the security codes automatically generated with your mobile token.

11. Make sure your data is transmitted securely and is not stored on your mobile phone.

BBVA Business Mexico Customer Insights

1. No funciona en el teléfono Note 20antrax 5/7buena appEs una lata esa aplicación, nunca obtiene la ubicación a la primera, y si estás en un lugar cerrado, jamás puedes entrar a ella por qué no obtiene la ubicación, entonces tienes que estar en la calle al aire libre para usarla? Ya la desinstale, la volví a instalar y me dejó entrar una vez, después de eso, nuevamente no obtiene mi ubicaciónfaltan mucjas opciones, al transferir el area donde pones el.

2. asuntonesta demasiado corts no tiene opcion pars muhos caracteresPésima experiencia... Tengo un moto g41 y la app se queda congelada cuando quiero activar el token móvil.

3. Beautiful application the functions are easy to use and navigate when using the app this app is a real asset for anyone that has a business although it would be nice to have an English translation for those people that don't know how to read SpanishReally good app once you figure it out.

4. Ya lo he intentado varias ocasiones e incluso fui a sucursal y no pudieron resolver esta situación.

5. It is not always intuitive.Dont work on my Note 20.

Steps to Troubleshoot & Fix BBVA Business Mexico Issues

1. Fix BBVA Business Mexico Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BBVA Business Mexico: Restarting the app will resolve most errors.
  2. Update the BBVA Business Mexico App. Here is how:
    1. On Android goto PlayStore » Search for "BBVA Business Mexico" » Open BBVA Business Mexico » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BBVA Business Mexico » click "UPDATE".
  3. Clear BBVA Business Mexico app cache: Clearing cached data will force your app to retrieve the latest data directly from BBVA Business Mexico servers.
    1. On Android, goto Settings » Apps » Select "BBVA Business Mexico" » click Storage » click "Clear Cache".
  4. Check BBVA Business Mexico app permissions. If any of these permissions required to use your device's features are disenabled, BBVA Business Mexico might not work.
  5. Uninstall and reinstall BBVA Business Mexico. If nothing else has worked, completely uninstall BBVA Business Mexico then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BBVA Business Mexico not working


2. Fix BBVA Business Mexico Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BBVA Business Mexico be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BBVA Business Mexico not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BBVA Business Mexico may not be able to connect to the Internet when running in the background.

Reported Issues