Published by Summit Credit Union, Greensboro, NC on May 1, 2024

Report an issue with Summit CU Digital Banking.
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Why should I report an Issue with Summit CU Digital Banking?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Summit Credit Union, Greensboro, NC to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Summit CU Digital Banking

1. Summit Credit Union's mobile app provides easy and secure access to your Summit Credit Union accounts from your Android device.

2. Easily check your balances, view transaction history, deposit checks, make transfers, pay bills, apply for a loan, or find nearby branch locations or ATMs.

3. Summit Credit Union's mobile app is available to all Summit Credit Union members.

Summit CU Digital Banking Customer Insights

1. it's worked for years and now it doesn't.Cant login to the app for some reason and I have uninstalled and reinstalled it and it leeps giving me and error 404 message.

2. It takes a very long time to open and I am unable to see accounts to transfer money.This app has always helped me really easy to use.

3. Other than that the app is great.This is a very good app in order to view your info and to make transfers of money or pay local bills.

4. Don't want another onedoesn't work any longer...service error 404.

5. I can't buy a new computer just because 1 bank won't work with my tablet.

6. You can not make deposit at atms so how can to do it on a app?This app and the bank is closed or not working more than anything.

7. This is such a headache.This app is very user friendly and I can do everything on my app that I can do on a desktop! I love it!!!App has crashed.

8. I have to open it twice and pray it works IF it opens.

9. Apparently the app updated last night.

Steps to Troubleshoot & Fix Summit CU Digital Banking Issues

1. Fix Summit CU Digital Banking Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Summit CU Digital Banking: Restarting the app will resolve most errors.
  2. Update the Summit CU Digital Banking App. Here is how:
    1. On Android goto PlayStore » Search for "Summit CU Digital Banking" » Open Summit CU Digital Banking » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Summit CU Digital Banking » click "UPDATE".
  3. Clear Summit CU Digital Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Summit CU Digital Banking servers.
    1. On Android, goto Settings » Apps » Select "Summit CU Digital Banking" » click Storage » click "Clear Cache".
  4. Check Summit CU Digital Banking app permissions. If any of these permissions required to use your device's features are disenabled, Summit CU Digital Banking might not work.
  5. Uninstall and reinstall Summit CU Digital Banking. If nothing else has worked, completely uninstall Summit CU Digital Banking then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Summit CU Digital Banking not working


2. Fix Summit CU Digital Banking Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Summit CU Digital Banking be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Summit CU Digital Banking not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Summit CU Digital Banking may not be able to connect to the Internet when running in the background.

Reported Issues