Contact BMO Digital Banking Customer Service

Why chat with our AI BMO Digital Banking Support?

1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
2. You'll get immediate access to a support assistant specifically trained on support materials of BMO Digital Banking.
3. Skip support wait times and emailing back and forth. Get help immediately.

1. But I really like it now and would put it up against any other banking app for function and ease of use.The option to log in with your fingerprint just does not work.

2. This has been going on for months and I haven't seen any improvements with the numerous updates.I, like many reviews here, am no longer receiving push notifications through the app.

3. I am locked out of the app after entering the (correct) code texted to me.app keeps freezing, the fingerprint log in works, than seems to disappear as an option.

4. I've been a loyal customer for almost 10 years, but I'm considering switching banks if this isn't resolved soon.This entire experience of the switch is a mess.

5. Now everytime I try to login I see a spinning circle forever and it takes great patience and/or multiple tries to login.

6. I was excited when I finally got it, it seemed to work well with fingerprint access and mobile deposits.

7. The application has a bug with the latest version that displays a blank white screen at login prompt.

8. It will work for a few log ins, then I get a red exclamation point, and something to the effect of I don't have permission to do that....um, I'm just trying to log in! Then the screen freezes.

9. Everything should have been tested extensively, prepared, and debugged for a very long time before launch, which itself should have been a very smooth turnover.

10. Despite numerous tries to uninstall, reinstall, deleting cache and storage, app is still not working.

11. It appears that I can make a payment to my equity account now (like) and need a 6 digit pin instead of the 4 digits required by the old app (not a fan).

1. Fix BMO Digital Banking Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BMO Digital Banking: Restarting the app will resolve most errors.
2. Update the BMO Digital Banking App. Here is how:
   1. On Android goto PlayStore » Search for "BMO Digital Banking" » Open BMO Digital Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BMO Digital Banking » click "UPDATE".
3. Clear BMO Digital Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from BMO Digital Banking servers.
   1. On Android, goto Settings » Apps » Select "BMO Digital Banking" » click Storage » click "Clear Cache".
4. Check BMO Digital Banking app permissions. If any of these permissions required to use your device's features are disenabled, BMO Digital Banking might not work.
5. Uninstall and reinstall BMO Digital Banking. If nothing else has worked, completely uninstall BMO Digital Banking then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BMO Digital Banking not working

2. Fix BMO Digital Banking Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BMO Digital Banking be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BMO Digital Banking not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BMO Digital Banking may not be able to connect to the Internet when running in the background.