Published by LIFE INSURANCE CORPORATION OF INDIA on Oct 17, 2024

contact LIC Digital Chat with our AI-based LIC Digital Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with LIC Digital?



characters left:

Why chat with our AI LIC Digital Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of LIC Digital.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact LIC Digital image 1   contact LIC Digital image 2


What users are saying

1. When I tried to login the app , it shows following error message every time from last 7 days " network error please try again later " even if my network works fine for other financial apps.

2. Since, 2 week I m unable to login through any option it reflects message Network issue, try again.

3. Unable to login and getting Network error most of the time.

4. I' am unable to pay my premium since last one month as unable to login with network error.

5. Work on it guysUnable to login to App since it's showing Network error since last 2 days.

6. UI is not good, Most of the time i am facing th3 network issues while login and one or other payment gateway is always down.

7. Always giving message "Network error, please try again later." I tried with multiple network means with mobile network, wifi broadband.

8. Unable to understand what your IT team is doing.. If they can't fix the issue in two days, your IT team seriously need to learn from private players in market.Earlier it was reliable but now just a bogus app.

9. Only suggestion why the nominee change option is not available digitally all the other insurance company is having that option.

10. To my surprise, even their website is also saying "Unable to connect to network.

11. It will help suppose i don't have the policy number with me.I am not able to login the app.

Steps to Troubleshoot & Fix LIC Digital Issues

1. Fix LIC Digital Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart LIC Digital: Restarting the app will resolve most errors.
  2. Update the LIC Digital App. Here is how:
    1. On Android goto PlayStore » Search for "LIC Digital" » Open LIC Digital » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for LIC Digital » click "UPDATE".
  3. Clear LIC Digital app cache: Clearing cached data will force your app to retrieve the latest data directly from LIC Digital servers.
    1. On Android, goto Settings » Apps » Select "LIC Digital" » click Storage » click "Clear Cache".
  4. Check LIC Digital app permissions. If any of these permissions required to use your device's features are disenabled, LIC Digital might not work.
  5. Uninstall and reinstall LIC Digital. If nothing else has worked, completely uninstall LIC Digital then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing LIC Digital not working


2. Fix LIC Digital Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make LIC Digital be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to LIC Digital not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, LIC Digital may not be able to connect to the Internet when running in the background.

Reported Issues

— 1 year ago by Santhosh Kumar Mallacherry

LIC digital application is not working. Showing as network error

— 2 years ago by Anandaroop Maitra

I want to delete my account with mobile number 9051384858 and email anandaroopmaitra2001@redacted associated with it.

— 2 years ago by Rinju Gogoi Bailung

I have two different user id of lic with self policies under them. online in these user id's one of the user id is not updating PAN because of giving the remark already the same details have been updated in other user id. I want to delete one of the user id and want to add all my lic policies under single user id. Please tell me the procedure how to delete the second user id to enable me to club all the policies under one user id.

— 2 years ago by Bipul Bailung

I want to delete my lic customer portal account

— 3 years ago by Parveen Mittal

Policy 133362717 named Aarti Mittal, my wife kindly delete this account. I contains wrong gender information. I want to create id with my policy details as primary.

— 3 years ago by shanthi

Lic Online Portal Account Delete . then New Registered

More from the developer