Contact Security CU Customer Service

Why should I report an Issue with Security CU Mobile Banking?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Security CU to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Security CU Mobile Banking is your personal financial advocate that gives you the ability to aggregate all of your financial accounts, including accounts from other banks and credit unions, into a single view.

2. It’s fast, secure and makes life easier by empowering you with the tools you need to manage your finances. -Keep your transactions organized by allowing you to add tags, notes and photos of receipts and checks.

3. To use the Security Credit Union app, you must be enrolled as a Security Credit Union Internet Banking user.

4. Secure your account with a 4-digit passcode and fingerprint or face reader on supported devices.

5. If you currently use our Internet Banking, simply download the app, launch it, and login with the same Internet Banking credentials.

1. I have been using the Mobile app for many years! Security Credit as a whole is a awesome credit union!!App much easier to use compared to my other credit union and way faster doing transactions!!!!!I can no longer log into my account through the app.

2. The lack of a help link for the app makes it really difficult to address this with the developer.Used to have an account with SCU few years ago and really didn't like the mobile app at the time.

3. It's everything that I need to do, quickly.I love everything about the Security Credit Union.

4. Multiple tries and end up with having to go to the credit union anyway.

5. Very frustrating.It's about time Security has a mobile banking app.

6. I can check all my account balances, look at my transactions and transfer money.

7. This all makes sense though cause it's always something with this credit union.

8. But it needs to show account balance after each transaction! It's the 21rst century ppl.

9. I wanna close account but don't wanna have to change all my prepay info and waste my checksWorks.

10. I can log in on a computer, but when logging in through the app I'm prompted for a verification code, I enter it, click verify and it times out and says "something went wrong on our end.

11. They are always there for all my banking needs and the app is so convenient to watch and control all aspects of my finances and budget.

1. Fix Security CU Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Security CU: Restarting the app will resolve most errors.
2. Update the Security CU App. Here is how:
   1. On Android goto PlayStore » Search for "Security CU" » Open Security CU Mobile Banking » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Security CU » click "UPDATE".
3. Clear Security CU Mobile Banking app cache: Clearing cached data will force your app to retrieve the latest data directly from Security CU servers.
   1. On Android, goto Settings » Apps » Select "Security CU Mobile Banking" » click Storage » click "Clear Cache".
4. Check Security CU app permissions. If any of these permissions required to use your device's features are disenabled, Security CU might not work.
5. Uninstall and reinstall Security CU. If nothing else has worked, completely uninstall Security CU then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Security CU not working

2. Fix Security CU Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Security CU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Security CU not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Security CU may not be able to connect to the Internet when running in the background.