Contact Securityplus FCU Customer Service

Why should I report an Issue with Securityplus FCU Mobile App?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Securityplus Federal Credit Union to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Transfer funds between accounts. Deposit Checks.

2. You can: Manage your finances, Pay Bills.

3. Locate the nearest ATMs & Branches. And much much more!

1. Test before you deploy into production.I'm very pleased with the SPFCU banking app and the overall approach to serving their members and myself with 17+yrs.

2. That's why I downloaded the app; and it made my life a little easier! Giving me a "Peace of mind" knowing I can immediately check any account, i.e. savings, checking, credit card, etc.

3. Some elements overlap with others.The app is very easy to use and provides the functionality I need to do routine banking.

4. Beyond disappointed! I have been with Securityplus for over 30 years and am now thinking about switching to another bank because these changes do not make it easy to do business.Horrible app.

5. I like the evolution in the "SECURE" Online Banking thats very user friendly.

6. It is identical to the online app! Since the covid19, I was unable to get into the online app so after talking with Security plus fcu technician I felt confident to try the mobile app.

7. Fingerprint login is failing, and when I try to login with a usename the screen jumps when entering special characters and the app crashes.

8. You cannot swipe to view more information (even though it says you can).

9. It's als nice to be able to check my credit score and report from the app.App is unusable.

10. It is superb keeping up with my banking transactions.New app design is bad.

11. The whole screen continously twitchesI have been a member since the mid 1990s.

1. Fix Securityplus FCU Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Securityplus FCU: Restarting the app will resolve most errors.
2. Update the Securityplus FCU App. Here is how:
   1. On Android goto PlayStore » Search for "Securityplus FCU" » Open Securityplus FCU Mobile App » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Securityplus FCU » click "UPDATE".
3. Clear Securityplus FCU Mobile App app cache: Clearing cached data will force your app to retrieve the latest data directly from Securityplus FCU servers.
   1. On Android, goto Settings » Apps » Select "Securityplus FCU Mobile App" » click Storage » click "Clear Cache".
4. Check Securityplus FCU app permissions. If any of these permissions required to use your device's features are disenabled, Securityplus FCU might not work.
5. Uninstall and reinstall Securityplus FCU. If nothing else has worked, completely uninstall Securityplus FCU then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Securityplus FCU not working

2. Fix Securityplus FCU Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Securityplus FCU be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Securityplus FCU not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Securityplus FCU may not be able to connect to the Internet when running in the background.