Published by 🏆 ChangeNOW on Nov 15, 2024

Report an issue with Crypto exchange.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Crypto exchange: USDT, Bitcoin?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of 🏆 ChangeNOW to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Crypto exchange: USDT, Bitcoin image 1 contact Crypto exchange: USDT, Bitcoin image 2

Crypto exchange Customer Insights

1. Finally, a simple and cost effective solution way of swapping almost any crypto coin across any network!Very reliable and genuine company, already done more than 60 transactions and havent encountered any issues, plus i earned their token for each time i used thsir service, seems like a cashback.I've done 2 swaps.

2. Review update, Nov 11, 2020- I made a mistake during an exchange, and it errored out while about $200 worth of crypto was heading to an address I had no access to.

3. Personally, my transactions have always been smooth and without a hitch; and I do transactions few times a month, and no complaints whatsoever! This app & service is awesome!This works exactly like it's supposed to.

4. The exchange rate doesn't display a view of local currency equivalency and it doesn't display the current market value vs what the exchange rate offered.

5. i cannot recommend this app enough.This is a good app; the exchange rate seems pretty bad, but the app functions as described.

6. A great tool for quick swapping and or buying crypto.A great app and truly excellent customer service.

7. Will definitely recommend it! Adding to my original feedback: I'm getting quite annoyed by all the negative comments about this service & app.

8. What happens is that you can easily make the mistake of making an exchange happily thinking that there are no fees, and forget to check anything else.

9. just tell em what you're sending, they give you an address and you send your coin to them and usually within 10 mins you have your new coin.

10. I've been using the service a good bit and it's been flawless every time.

11. Super simple, and it works great! Wish I had known about this earlier! Edit:.

Steps to Troubleshoot & Fix Crypto exchange Issues

1. Fix Crypto exchange Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Crypto exchange: Restarting the app will resolve most errors.
  2. Update the Crypto exchange App. Here is how:
    1. On Android goto PlayStore » Search for "Crypto exchange" » Open Crypto exchange: USDT, Bitcoin » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Crypto exchange » click "UPDATE".
  3. Clear Crypto exchange: USDT, Bitcoin app cache: Clearing cached data will force your app to retrieve the latest data directly from Crypto exchange servers.
    1. On Android, goto Settings » Apps » Select "Crypto exchange: USDT, Bitcoin" » click Storage » click "Clear Cache".
  4. Check Crypto exchange app permissions. If any of these permissions required to use your device's features are disenabled, Crypto exchange might not work.
  5. Uninstall and reinstall Crypto exchange. If nothing else has worked, completely uninstall Crypto exchange then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Crypto exchange not working


2. Fix Crypto exchange Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Crypto exchange be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Crypto exchange not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Crypto exchange may not be able to connect to the Internet when running in the background.

Reported Issues