Contact Bitsnapp Customer Service

Why should I report an Issue with Bitsnapp - Crypto Portfolio?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of lriccardo to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Forget about editing your balances every time you make a transaction, our auto sync is the way to go! ✔SUPER FAST MANUAL TRANSACTIONS: Add your manual transactions in the blink of an eye thanks to our user interface. ✔MINING POOLS TRACKING: Add your mining pools API keys or addresses to automatically track your mining balances. ✔SET YOUR CRYPTO ALERTS: Set custom alerts and get a notification everytime the market reaches a point you're interested in.

2. You can also see how your portfolio is distributed using advanced pie and bar charts. ✔SINGLE CRYPTOCURRENCY DETAILED INFO: Detailed coins views, for every coin you can see more advanced information such as live price charts, candlestick charts, market cap, volume, percent change, available supply and much more... ✔25+ EXCHANGES APIs INTEGRATIONS: Automatically sync your balances using our long list of available exchanges API integrations.

3. Our app offers a huge library of cryptos to choose from, including Bitcoin, Ethereum, Litecoin, Ripple, Bitcoin Cash, IOTA, Dash, NEM, Monero, Cardano, Ethereum Classic, EOS, Stellar Lumens, NEO, Waves, Qtum, Zcash, Lisk, OmiseGO, Stratis and many more. ✔BASIC & FULL PORTFOLIO CHARTS: Get a clear audit of your entire investment portfolio, good-looking charts, always know what's your profits/losses.

4. On top of all of this, you can set alarms, get the latest news about the cryptocurrency market, and set automatic mining pools synchronizations. ✔ALMOST 2000 CRYPTOS TO WATCH: To keep track of a market with so many projects you need to be able to choose between as many cryptocurrencies as possible.

5. Our well-designed user interface helps you get a better overview of your portfolio and the current crypto market situation in a fast and easy manner.

6. Easy to use alert customization. ✔LATEST NEWS ABOUT THE CRYPTO MARKET: You can read cryptocurrency and Bitcoin news from your favorite sources, including Reddit, CoinDesk, and CoinTelegraph.

7. Never lose track of all cryptocurrencies, Bitcoin, Ethereum, Litecoin, Ripple and almost 2000 different crypto.

8. A good looking news aggregator will allow you to stay updated with the latest crypto news! ✔SECURITY IS A TOP PRIORITY: Bitsnapp never sends data to our servers, everything is stored on your device.

9. Thanks to all our integrations you'll have more time to dedicate for your analysis, articles, or friends and family. ✔50+ WALLETS TRACKING: Automatically sync your balances tracking your wallet addresses.

10. Our portfolio tracking API system helps you integrate over 25 different exchanges and can track over 50 different blockchain wallets.

11. You can choose between a faster and more basic overview of your crypto portfolio or a more detailed list of coins.

1. Top job.love it, It does the job of three of my old apps, so I was able to free up more space on my phone and now I dont have to bounce between apps to see my portfolio, check prices on altcoins, read current news, I just wish we could get an exchange and everything this app has all in one, now that would be a good setup.Has everything I need, but the GUI needs some tweaking.

2. went through a lot of the apps in the store, this one checked most of my needs in terms of privacy & data storage, integrations, details per coin, what it didn't provide and I was hoping for is: - calculating your P&L per coin based on transactions history upon syncing with my exchange - auto calculation of average cost per coin based on transactions history.

3. I like that I can define the amount of money I have invested and it compares the worth of the portfolio to that value.One of my coins (Celo) is shown with roughly 3 times higher value than on Coinbase Pro and other apps like this one - ruins the portfolio balance.

4. I'm giving them 5stars knowing they will fix the issue.Very nice but it takes a bit long to refresh/ update the balance of tracked addresses Edit: answering your questione in my case it is the bitcoin wallet address that is slow to update but it is not a big deal.

5. My connection seems fine and other apps work faster but yours is very good, thanksVery good app, but a few bugs to be fixed.

6. Other apps let you do this, but their list of accepted tokens is a total and complete joke compared to this one.

7. there's no candle charts... it just lacks so many desperately needed features that, by the time you finish waiting for them to develop the amount they'd need to make this usable, youll have found something else much better.

8. Other apps are super flowery and pretty and take forever to load up and do anything on my phone.

9. Especially on wallet apps that make you enter a code or do 2FA every time you switch away from them.

10. The person who made this understands that it's more important that the app be useful than keep up with the latest greatest and prettiest design trends that buckle any non-like 8 core beast machine smartphone.

11. The graph/history for that coin is also missing/broken and showing one straight line at a constant value.The best portfolio app I've come across.

1. Fix Bitsnapp Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bitsnapp: Restarting the app will resolve most errors.
2. Update the Bitsnapp App. Here is how:
   1. On Android goto PlayStore » Search for "Bitsnapp" » Open Bitsnapp - Crypto Portfolio » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bitsnapp » click "UPDATE".
3. Clear Bitsnapp - Crypto Portfolio app cache: Clearing cached data will force your app to retrieve the latest data directly from Bitsnapp servers.
   1. On Android, goto Settings » Apps » Select "Bitsnapp - Crypto Portfolio" » click Storage » click "Clear Cache".
4. Check Bitsnapp app permissions. If any of these permissions required to use your device's features are disenabled, Bitsnapp might not work.
5. Uninstall and reinstall Bitsnapp. If nothing else has worked, completely uninstall Bitsnapp then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bitsnapp not working

2. Fix Bitsnapp Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bitsnapp be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bitsnapp not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bitsnapp may not be able to connect to the Internet when running in the background.